GROUP LEADER TESTIMONIALS
Sorry for the data dump here. But how else can we fit this much praise into one page?
Hotels
'Waterways and Mountaintops' is a tour full of delightful surprises. It was eminently well prepared by Shawn and Dale, to the last detail. All my questions and wishes were answered. Especially the visit to the Louvre-Lens, this modern new museum in Northern France, housing an amazing collection of artifacts, across 2000 years and a Rubens' exhibit. Thank you for permitting us to stop there. Myriam was a wonderful courier whose humor, energy, keen eye and organization helped us on a daily basis. She was an absolutely indispensable person. Belgium France and Switzerland in 8 days. What an adventure! One thousand 'merci beaucoups' to Passports, Shawn, Dale and Myriam: your organization is tops! Great hotels, superb food including specialties. We will never forget the variety of Belgian medieval architecture and the canals of Bruges, the chateau de Versailles and its gardens, the Alps and paddle-boating on Lake Geneva. 'Vive l'aventure!' 'vive Passports!'
I'm very pleased with all aspects of the trip planning and support. When in Italy, I found we had royal treatment as far as the hotels, meals, local guides, the flight. The two schools with which we traveled were very friendly, all got along well students as well as adults. It took half an hour for the groups to say goodbye at the airport. They're keeping in touch via e-mails and can't wait for the next trip. We all agreed that Paola is the best guide par excellence. The students adored her and listened to her.
We loved the Abba Queen Gate hotel, both for its location and the amenities. The trip was really flawless. Everything ran smoothly; we had a perfect balance of sightseeing and free time. The extra special perk was the honor of having Kate as our Tour Guide. She was absolute 'perfection.' We hope to travel with her again!
It was a great experience, of course having our own bus made it even better. The hotel locations were great which allowed us to experience the city even at nighttime. Overall it was a higher level tour in comparison to other travel companies.
Passports picked great restaurants and hotels. Paola made it all run perfectly. Simply put, it was a great tour that exceeded my expectations.
Passports has been my choice for a number of years and I have yet to be disappointed. Hotels, meals, travel, courier- all well done.
This was a wonderful trip and much of that was due to the courier. The itinerary was varied and the students were kept so busy and engaged in the many experiences that there was no trouble, no drama- just good fun and a lot of learning. The hotels were comfortable, air conditioned, and had wifi (big thing now) as well as good locations.
Fabulous experience. Another year well done by Passports. You are the best. Bela Buys did a fabulous job of arranging the different elements and pulling them together. I liked also how when we had an early departure, the breakfast room was opened up for us.
The breakfast was very good and
service was good. Our hotel was adjacent to Victoria station which helped get us to venues
around the city. And the staff was very helpful when we needed them!
We loved how close our hotel was to the metro... we would use it again based on its location.
The location of our hotel was FANTASTIC!!
The air-conditioning was better than fans and the location could not be beat!! :) We were very happy there! A central location is more important than the number of stars.
The hotel was wonderful, and the evening meal was SUPERB!! :)
We loved our hotel- the meal was the best of the trip and the live entertainment was a big plus. The location was close to the shopping district. We wish we had one more night there!
Well located, great digs, good staff.
Flawless transportation arrangements, great accommodations, beautiful experience.
The location and accommodations were greater than I expected!
Having air conditioning was a pleasure. Nice breakfast and well located near the subway, shops, etc.
Comfortable, clean and a pool!
The location was excellent!
Nice location, typical European hotel - which I generally prefer.
Very good location, and the breakfast was typical for France.
The rooms were clean and breakfast was fresh and delicious.
Perfect location!! Beautiful surroundings!
Excellent location!
The location made it easy for the older persons to return to rest.
Most excellent value. Fabulous breakfast choices, and ecologically minded.
Many breakfast selections, but not wasteful. Excellent for small groups.
The location was fantastic!
Our hotel had the best breakfast buffet, and larger rooms.
Room space and décor were great.
I LOVE this hotel! Outstanding! Never leave this place!
Location is outstanding--air conditioning was excellent--breakfast was very good. I would stay here again. This is the type of area that I prefer.
The location was perfect, metro was just down the street. Rooms were clean, breakfasts were good, plenty to eat. Staff was very kind and courteous. I would stay here again.
Above and beyond beautiful. We felt spoiled by the modernization of this quaint hotel, the restaurant areas were large and meals were delicious and plentiful. Staff, again, very courteous. I would stay here again, actually request this hotel again.
Stayed in a dignified old hotel in Bruges. Loved the beams and the breakfast.
A dream! Wonderful rooms, with balconies... we felt very spoiled! Waking up, looking at the Alps and Lake Geneva- a unique memory!
Loved it! Great breakfast. Nice rooms. Helpful staff.
WONDERFUL location. Nice courtyard for relaxing in the evening. Across the street from a little cafe!
Great location! Decent breakfast. Fantastic courtyard!
Centrally located, great breakfast, staff very friendly.
What French charm! The staff was so friendly and the breakfasts were outstanding!
What a spectacular view from this hotel. The 5 minute shuttle bus with 8 participants at a time was well worth it. Rooms were spacious and most opened onto a spacious terrace.
This was our most beautiful hotel. Nice lobby, marble bathrooms, surrounded by luxury. I would rate the hotel as excellent!
It was a truly wonderful hotel and I would definitely go back there.
Fantastic location. I will go back to it and recommend it for future Passports trips.
Wonderful in all ways - staff very nice. Breakfast was wonderful.
Good central location and breakfast was wonderful.
Good location and pleasant surroundings.
Location at Manzoni was great!
Liked the location in a real neighborhood.
Liked being in Tours and the hotel was very nice in all respects.
A step up again. Great breakfast. Nice rooms. LOVED being in this town for the first time!
The best! Lovely rooms, super breakfast, great staff, nice location by Euston train/Tube station.
Beautiful!!!! :-)
Great location, huge/nice rooms, excellent breakfast.
Nice, clean hotel. Good food, they even had scrambled eggs & bacon! And a helpful staff.
Nice, clean hotel. Helpful staff, good food.
We liked being in the city; well worth it!
Staff was helpful and great. As usual, we liked being in the city.
Each hotel was unique and the staff were very helpful to our group. We felt welcome and comfortable at each of our rest stops. :)
This was by far the highlight of our hotel stays. Excellent environment!!!
All went well thanks to having Myriam working on our behalf. Her relationships with the people we encountered helped to resolve any and all challenges. Everyone loved our hotels and everything we were able to enjoy from free time to organized activity- we had a memorable experience!
A phenomenal hotel!
Very nice hotel, very nice staff, nice breakfast.
The local of the hotel was excellent as was the breakfast.
Good location. Good breakfast.
Excellent all around!
Excellent rooms, excellent breakfast, excellent elevators, excellent location, excellent staff.
Great bathroom, nice rooms, good breakfast.
This hotel was comfortable and accessible to the town so kids could be out at night. Food was excellent.
This is a great hotel - my third time there and I love the owner!
Great location and nice accommodations.
The Thistle Euston was excellent in services, room quality, location and friendliness.
I loved the ambiance and location of this historic hotel.
This is truly a good hotel in a great location. Breakfast is always good and workers are helpful.
Perfect location... wonderful help from front desk people... very quiet and comfortable rooms, great breakfast.
Our relationship with the Hotel Cellai and it's entire staff could not be better. The facility, the location and the service is the best we receive on our trips anywhere and when we have special needs, they are met without any kind of problem. We will stay there each time in Florence.
Loved this place!
Fabulous hotel, loved it and would stay there again if ever in London on personal business.
We have come to rely on technology so much, and this hotel, like all the hotels at which we stayed, offered free wi-fi, for which I was extremely pleased.
Well equipped. Friendly and helpful staff.
Modern hotel right in the center of town. Awesome!
Staff at the hotel were wonderful. So helpful and friendly. Highly recommended!
Great hotel. Great location. Front desk staff was so accommodating. Highly recommended!
Good location near the metro station and several little stores and bar/restaurants. Very accommodating service.
Duvet covers amazing, good bathroom space, clean, well maintained.
The staff was helpful and kind... breakfast area bright and cheery.
Very clean and comfortable. Food good, service good. Staff helpful and kind.
This is by far the best hotel in which I have stayed in Europe. This place was amazing. It deserves more stars.
Great location. Excellent breakfast. The rooms were great.
This is the 2nd time at this hotel with Passports. Being from Colorado, the ?beach access is amazing.
This is the 2nd time at this hotel with Passports and I beleive it is perfect!!!!! It is quiet and in a beautiful location. I love the access to Venice, but without the crowds. I think this was the favorite hotel and location for our group. The staff was also very friendly.
The hotel and breakfast were wonderful. Our room was fantastic - couldn't have asked for more.
We all loved this hotel. The staff was welcoming, friendly and helpful. The rooms were great. Loved the location - shops, restaurants, beach.
The rooms were clean and a good size. The location was reasonable. It was nice to be just across from the metro station.
The hotel was clean and the view of the beach was lovely.
I was SO happy to get my own room I cannot even tell you. Thank you so much for that - it's things like that which make me loyal to your company.
The hotel was charming, and the management and staff were exceptionally welcoming. The location was perfect for us.
The hotel was very attracitve both in its public spaces and in the rooms. I was very pleased with the location. I would request this hotel when staying in Paris in the future.
This was my second stay here and I would request the hotel again. Great location and very good food. Rooms were very nice. I would stay there on my own.
This was the best hotel on the trip. The location was fabulous and the staff of the hotel could not have been nicer. They were happy to accommodate our requests. We were all roomed on the same floor. The rooms were clean and spacious on European terms. They were kind enough to allow our students to play cards in the dining room in the evening prior to room check and opened the breakfast room for a full breakfast for us before our early flight home. I would definitely request this hotel again and would stay there on my own.
Great location! Walking distance from the metro, clean and great breakfast buffet. I would definitely stay there and that area again. Students liked it was close to a grocery store as well.
We loved the location and having a balcony so I would definitely stay there again... we also were glad for free wifi. Students liked the convenience store next to it. Again it was a great location next to the opera house and next several metro stations so I'd definitely recommend it again.
Great hotel with many conveniences and nice big lobby with private area for students to play cards. The triple rooms were awesome and lots of space. It was a great location, friendly staff and next to metro station and huge grocery store.
This hotel is a favorite in London as a result of the location, which is difficult to beat... I can't imagine a better hotel in the area for our purposes.
This hotel offered a great location just blocks from a convenient U-Bahn station. Excellent location, phenomenal breakfast.
Good location - front desk people were kind and helpful. Rooms were clean.
This hotel was everyone's favorite. Front desk people were extremely friendly and helpful. Rooms were clean.
Good location and pretty courtyard.
Customer service provided was outstanding. Hotels and locations were ideal.
Wonderful location and very nice hotel.
Superb hotels. I would also highly recommend Fort Unchagaon which is unique experience.
Highly recommend. Students need to understand that conditions are a little rustic when compared with more modern hotels. But the experience of staying in a Victorian palace, with all of its furniture and decorations intact, is unmatched.
Excellent, higher quality smaller hotel. One of the best.
Comfortable setting which provided a nice respite.
Students really enjoyed staying with the families, and several even talked about going back to stay in Gandoca for longer periods of time. The families also provided us with wonderful home cooked meals (breakfast, lunch, and dinner) each day. The last day a group of girls in our house helped Maria make a delicious coconut bar desert.
Absolutely beautiful - fantastic staff and location.
Great location, and wonderful staff. Rooms had beautiful views of Arenal ???????Volcano.
Would stay there on my own vacation!
I very much enjoyed being on Lido for the students' safety, quiet atmosphere and the experience of taking the vaporetto into Venice.
It was great to be in this hotel...very peaceful and relaxing.
Great Location!!!!!!
Excellent location. Great rooms.
Great location and great breakfast!
The hotel is located in the perfect area, it is close to a lot of places. It is a very comfortable hotel and they accommodated us on everything.
The cruise line members were very accommodated to everyone and they made sure that we had a good time.
Loved this hotel!
Hotel was beautiful and breakfast was awesome.
The best thing was the central location - it was so close to the main sights.
Accommodations and food were excellent.
The location on and view of the ocean were spectacular! Very pleasant location to relax and enjoy the water.
The homestay proved to be a very rewarding and beneficial experience for all. The school through which the homestay was arranged was extremely well-run and very accommodating. Sonia, director of the homestay program, could not have been more pleasant and did a very good job of placements.
Loved the breakfast and location; the family running the hotel was very friendly and accommodating.
Great hotel all around. Rooms were comfortable.
The best by far.
GREAT!!! Wonderful breakfast, amazing location.
The staff was fantastic. Great breakfast!
We liked this one. Too bad we were only there one night.
A favorite of all the kids!
This hotel had nice rooms and a nice breakfast.
I requested this hotel and it was the third time staying here. It did not dissappoint.
The location was perfect.
What an amazing hotel - I loved this! The kids did too... wish we could have stayed here another night!
Tremendous! What a cool hotel - the kids liked this too - I would like to bring my husband back there!
The hotel itself was in an EXCELLENT location.
Location, location, location. The hotel was kind and well organized.
I commend Passports highly on the location and quality of hotels. Thank-You for doing your research and helping us to be in a central location. I also thank Dale for all her extra work and time.
Great customer service.
This was a central hotel with excellent service, attentive staff, and large comfortable beds and rooms. I would encourage other tour groups to stay there! A good value with sites across from the Edinburgh Castle. It was convenient to walk to shops as well as all along the Royal Mile.
The students enjoyed this hotel. A nice hot Scottish breakfast was served each day.
Excellent hot, Scottish breakfast as well as a full continental breakfast. There was plenty of room for hotel guests and not crowding of breakfast area. There was also plenty of food!
This hotel was very good. The location was very good, and the overall cleanliness was good.
Very nice hotel! The location was in a safe location and was centrally located. The cleanliness was good as well.
Passports did an excellent job arranging the excursion. Our hotels were very good and centrally located. Our guide, Myriam, was great, as well.
Especially lovely breakfast service and good location.
Excellent location and very nice breakfast service.
Great location. Excellent staff. Good breakfast.
Our rooms were very nice, very clean, and the service at the hotel was excellent. Breakfast was also good. I would recommend that you use the hotel again.
Great hotel, clean rooms, excellent service. Keep this one.
So, so excellent.
Nice atmosphere. Great location. Most agree that this was our favorite hotel.
Nice location. Nice hotel.
I thought it was really great and very easy to get into the city.
It was so convenient and the staff and food were awesome...
Wonderful hotel in every aspect. Bigger rooms than in Paris, great lobby, very helpful staff, ample breakfast.
Wonderful food, very nice management.
Great breakfast, enjoyed by everyone, with lots of choices, and available to us from 7 to 10 AM!
Good location. Enjoyed being above the passage. Great metro line.
Good location, excellent breakfast, working internet in all rooms, this hotel was great.
Excellent location. Courteous staff. Excellent breakfast.
This was a fabulous breakfast; best ever! Wholesome, nutritious, filling! I'd stay there again just for the breakfast!
Very nice place to start out. Nice rooms.
Huge rooms; lots of space and very clean. Nice restaurant and bar too.
This was the best... fireplace in every cabin that they lit for everyone every night; excellent dining facility and food; everyone loved this stop.
Excellent breakfast. Rooms were nice.
Great environment and great food!
Absolutely beautiful!
Hotel staff was very 'American friendly.
Great location, rooms are very modern.
Best location... rooms were great.
We absolutely loved this hotel. The meals were great with the buffet dinner and breakfast. There was a huge variety for the students to choose from.
We all LOVED this hotel - no one wanted to leave!! :)
Location was excellent and it was quaint and full of charm.
Location was fantastic!
Wonderful.
I would recommend this hotel to all my friends.
This 4 star hotel was perfect, centrally located and very accommodating.
Good location, great breakfast buffet, very comfortable, clean.
I wanted to say thank you to you and all the staff at Passports for making our time in Ireland simply amazing. We enjoyed every second there. The hotel was wonderfully situated (as they are on the trips with my students) and so comfortable. The food at the Gresham and the Europa hotel in Belfast was delicious, the city tour and trip to Belfast with Irwin was delightful, the Musical Pub Crawl was so much fun and the last night at the distillery was the highlight of it all.
I wanted to tell you how much my wife and I enjoyed the convention in Dublin. The hotel was an outstanding choice, and everything Passports provided was top-notch!
It was lovely to finally meet you both and put smiling faces to your voices. We loved the hospitality and camaraderie and generosity. The hotel was just fabulous.
Our hotels are THE best -- we all love the Novotel in Paris and the Hi-Park Inn in Nice was awesome. They are both close to everything and their personnel are so helpful and friendly.
We love the the Novotel Paris Vaugirard. Everyone there is so helpful and kind and the accomodations are excellent as is the proximity to everything we want to see.
This was my first time there (Hipark Residences Nice) and I loved it as did my travelers. It was in a perfect location and the accomodations were fabulous. It was neat having a kitchen and the bathrooms were beautiful! I'd like to go back there next year too.
Incredible!!!!!!! Clean, comfortable, beautiful and just amazing!
Beautiful view!
The staff at this hotel was so helpful to all our needs and very supportive to our enjoyment of Paris.
Outstanding across the board, size of rooms and bathrooms, outstanding succulent breakfast offering, fabulous thermal pool in cavern under hotel.
Having such wonderful hotels and meals made the trip soooo much easier. And our courier Jo was so outstanding. Her energy was contagious and her knowledge supplemented what the local guides left out. She deserves an A+++
AWESOME!!!!! We really got spoiled at this hotel!!!
One of the major reasons we like to travel with Passports is because the organization goes out of the way to put us in hotels in 'city centers', which means we are never too far away from the activities we write into our itineraries.
We loved this hotel! It had great personality. The rooms were really nice, the breakfast was good, there was great meeting space for the group, and hotel staff was great to work with. Location near the Metro was ideal, and it was also in a neighborhood where there were good convenience stores nearby. Very nice. I would stay there on my own when traveling to Rome.
I have traveled with some other organizations on previous occasions, but I will continue to travel with Passports in the future due to the great service and accommodations!
As always, Passports does it better. The cities are the same regardless of the tour company. The difference is pre travel communication, quality of hotels and meals, professionalism of your couriers and tour guides. A job well done but never surprised at the quality of the trip for the kids.
I was very impressed with Passports. Everything was very organized from the planning stage, to the convenient flights, to the hotels and restaurants, great care was taken to provide the best for us. I have been travelling for over 20 years. I wish I would have found your company sooner. You have great incentives for teachers. This is a 24/7 job when I travel, and I felt I was rewarded for my efforts. Thank you so much!!!
WOW! Nicest hotel I've stayed in while traveling with students. New, modern, huge bath/shower, excellent beds. Great location as well.
This trip delivered exactly what Passports said it would. We had a wonderful time in a beautiful setting. There was no part of it that was disappointing, and we felt like we got every bit of our money's worth. We were exposed to a variety of Costa Rica's climate and activities. There was a nice balance of community service and tourist activities. The homestay made the trip very authentic and allowed my students opportunity to use their Spanish. I will recommend Passports to others and use you again.
Our hotel was spacious, inviting, convenient and beautiful.
The food and hotels were excellent.
We loved our hotel - great location, big rooms, really nice restaurant attached for breakfast - loved that!
The view is amazing, the food was absolutely delicious, the staff is so very warm and welcoming...It was a very cool experience to actually stay in the city.
Passports is the ONLY company I will ever travel with! We have always had excellent hotels, meals, travel accommodations, tour guides, etc. The office staff is the most helpful, honest and informative. I consider everyone I have worked with as a friend.
This was an action packed 10 days but we had a very rich and diverse experience. Everything was very smooth and all accommodations were lovely.
Our hotel was excellent. Phenomenal location and breakfast.
The hotel was fabulous! I would love to stay there again. Location was good. Rooms were nice. Staff was friendly and helpful. Extra touches made it really nice.
A beautiful hotel! The buffet was amazing! It was an easy walk to the center of town. We loved it there!
This was a city center hotel and had a wonderful rooftop dining area. The rooms were good and generally spacious.
Very nice hotel, right in the center of town.
This was the best hotel I've used in 40 years of student/adult travel.
I loved how close our hotel was to the different attractions!
Great location which made it easy to shop and come back and rest! Good breakfast.
Our hotel was an historical time machine. This hotel had character and charm. Loved it!
Location, location, location - the hotels were excellent in their location!
I loved the hotel so much. The private balcony was a special touch.
Wish I had discovered your company earlier in my career. Everything was fantastic. Thank you!!
I loved the Hotel de l'Univers! It was easy to find, being right inside the entrance of the city. The room was clean and quaint, and the bathroom was spacious to my liking. I felt that this hotel had much of the European charm that I wanted my group to experience -- the kind of charm that I enjoy while overseas.
Hotel Magenta 38 was by far my favorite hotel on this trip. The lobby was inviting and the room was outstanding. I adored the small balcony which gave a stunning view of Paris streets and Sacre Coeur in the distance. Close to a metro stop, this hotel was easy to navigate to.
EVERYTHING was perfect! This trip was by far the most incredible experience anyone could have ever asked for. I could never be more thankful for this amazing experience for my students!
The trip was excellent from start to finish! Thank you! The hotels were clean and nice, and the food was really good. We loved our us driver, John, and our tour guide, Frances. The trip was great! I would wholeheartedly recommend Passports to anyone wanting to take students on a trip abroad. Our experience was wonderful!!
If there was a category beyond excellent, I would give the Gounod Boutique Hotel in Nice a higher mark. This hotel was amazing. It was only a few short steps to the beach and the rooms were beyond awesome with the kids having two rooms, sometimes two bathrooms and other amenities. One room even had a spa bathtub and a separate stand-up shower.
I appreciated the location of the City House Florida Norte Hotel -- very safe! Easy access (walking) to Plaza Mayor and environs. Staff very friendly and approachable.
The Hotel Atlanta Augustus in Venice on the Lido was the nicest hotel in my history of European travel!
This was my best trip yet! I believe that the sites were well chosen. I think we will stay in smaller towns/cities like Salzburg and Luzern in the future. The kids were able to be "set free" (in small groups) to explore on their own, which may have been their favorite part. I cannot recommend Frances enough - she was like a long-lost friend on this trip. We were in contact before the trip which made things run more smoothly. Many thanks!
Novotel Paris Vaugirard Montparnasse is a beautiful hotel. Especially love the rooftop terrace view of the Eiffel Tower. Like staying in this part of Paris. Students love the crepe vendor just down the street -- the man that makes crepes there said he even remembered my son and I from our previous trip and stay at this lovely hotel.
Fantastic experience as always. I absolutely enjoy every aspect of planning with Kathy and the trip experience with Anne-Claire. Thank you so much for allowing me to "share" the incredible opportunity of travel with my students and their families. We look forward to traveling with you again soon.
The hotel Atlanta Augustus was ABSOLUTELY PHENOMENAL! Lovely area, safe, not crowded, with an option to go to the beach and relax. Close enough to get to Venice easily, but far enough away that you did not feel part of the hectic tourist life. FANTASTIC!!! Rooms were clean and perfectly functional. Hotel staff very accommodating. Lovely breakfast area.
I cannot thank you enough for helping me orchestrate this phenomenal trip! The ladies loved every single day. All went so smoothly and I was delighted by the upgrades of hotels and food that we had. You all knocked yourselves out, and it showed. It was the trip of a lifetime!
I feel like this email should be addressed to every single person at Passports - - because it had to take the entire village to put together the trip we just finished! As you know, we have enjoyed your trips for many years, but this one was absolutely over the top. The hotels, the food, Klaus, and Sacha were everything we could have imagined. I think this trip ranks as my very favorite. Thanks again for putting together a trip I will never forget!
Sailer Hotel, Innsbruck: Oh my, one of the nicest I have ever stayed in! Wish we had more nights here. It was also fun that the staff dressed in traditional Trachten Mode (dirndels).
The trip exceeded my expectations! Students and chaperones were impressed with the quality.
Hotel Atlanta Augustus in Venice on the Lido is an adorable hotel in a good location. The breakfast was nice, the staff was very helpful and friendly. I had not stayed here before, but I'd be happy to stay here again in the future.
I thought the location of the Hotel Aberdeen in Rome was super convenient, the staff was fantastic, and the food was good at breakfast. I don't know the one lady's name at the front desk in the morning, but she was super nice and helpful. So great!
Hotel Lancelot Rome: BEST HOTEL!!! I have ever stayed in while with students in Rome!!! Rooms clean, facility safe, staff went out of their way for us. This is an "OMG" hotel!!! The staff were so awesome and so kind. They went out of their way to provide a nice breakfast on departure day. I have never met a nicer, more attentive staff in Rome... where did you find these people? Clone them!
There are a lot of details in planning and trip, and everything (and I do mean everything) went very well. All transportation connections were met. All lodging accommodations were ready for us. Every meal, excursion and event were ready when we got there. This doesn't just happen. It takes a dedicated team of professionals working together to plan, organize and execute each item with precision and purpose. On behalf of our entire group... THANK YOU!
Hotel de France et de Chateaubriand, St. Malo -- if I could put this hotel above excellent, I would. Everyone loved this hotel and its location. My group would have liked to stay here with more time in St. Malo.
The Tower Hotel, London: Wonderful hotel - extremely modern, wonderful facilities (including breakfast), and the location cannot be beat! We would gladly stay at this hotel in the future. Our rooms were even ready when we arrived... what a wonderful surprise after a long travel day! Also, the staff were exceptional.
My experience home and abroad in dealing with Passports, and all of those associated with the company, was fabulous. I know I speak for our group when I say everything from the tours, to the hotels and food, was great. Everyone in our group had positive experiences and an excellent time in both London and Paris. I'm excited about the potential to organize another trip in the future!
Passports is a quality organization, and I will always recommend you. Dale is a hoot, and we know her work ethic. Shawn, is kind and pays attention to details. Julian also needs a pat on the back. The Mercure remains a consistent, quality hotel and their front desk staff needs to know as much. They work hard to please groups. I did drop a bag of chocolate off for the manager, and thanked them profusely.
Passports has proven, time and again, to be head and shoulders above the other educational tour companies. Your attention to detail, from planning through execution, is impressive. The hotels, restaurants, and most importantly, guides are second to none. I was very pleased with this tour.
Meals
'Waterways and Mountaintops' is a tour full of delightful surprises. It was eminently well prepared by Shawn and Dale, to the last detail. All my questions and wishes were answered. Especially the visit to the Louvre-Lens, this modern new museum in Northern France, housing an amazing collection of artifacts, across 2000 years and a Rubens' exhibit. Thank you for permitting us to stop there. Myriam was a wonderful courier whose humor, energy, keen eye and organization helped us on a daily basis. She was an absolutely indispensable person. Belgium France and Switzerland in 8 days. What an adventure! One thousand 'merci beaucoups' to Passports, Shawn, Dale and Myriam: your organization is tops! Great hotels, superb food including specialties. We will never forget the variety of Belgian medieval architecture and the canals of Bruges, the chateau de Versailles and its gardens, the Alps and paddle-boating on Lake Geneva. 'Vive l'aventure!' 'vive Passports!'
I'm very pleased with all aspects of the trip planning and support. When in Italy, I found we had royal treatment as far as the hotels, meals, local guides, the flight. The two schools with which we traveled were very friendly, all got along well students as well as adults. It took half an hour for the groups to say goodbye at the airport. They're keeping in touch via e-mails and can't wait for the next trip. We all agreed that Paola is the best guide par excellence. The students adored her and listened to her.
Kudos to Passports for scrambling to arrange our trip to Ecuador on the spur of the moment due to the State Department travelers' warning about traveling in the Machu Picchu area. Kris and Dale saved the day. The trip to Ecuador was fantastic. The guide/courier may be the best we had on 6 Passports trips we've taken so far. The food was also excellent at every stop.
Passports picked great restaurants and hotels. Paola made it all run perfectly. Simply put, it was a great tour that exceeded my expectations.
Passports has been my choice for a number of years and I have yet to be disappointed. Hotels, meals, travel, courier- all well done.
This travel experience was excellent. There was support at all levels from planning to the actual trip. I have used other travel companies and Passports is among the best. Hotels and restaurant selections were very good. I had students who did not want to come home at the end of the trip! Some are already expressing a desire to go back on my next trip in 2015 and we have only been back in the USA for 17 hours!! That says a lot!
Best fish and chips in London!
Our travelers rated Marsala Zone as one of their favorite meals of the entire trip. Love the atmosphere, space, and food. TOP recommendation.
Our favorite meal of the entire tour was at Restaurant Bistrot Victoires. The duck is to DIE for!!!
Restaurant La Poutre is one of our favorites, every year!
The French dinner was délicieux! :)
Wow! What a wonderful dinner! Everyone enjoyed it!
Beautiful, plentiful, tasty!
A copious amount of food and above average quality.
A nice dinner, in a nice environment.
A huge amount of food!
Lots of options & good quality. Everyone was pleased.
Very classy! Good meal!
Most excellent. Very very busy. Very nice waitstaff.
They were very very nice to us and gave us a most formal dinner setting, just for fun!
Exquisite food for a discerning palate. A most accommodating manager and waitstaff. A+
Many breakfast selections, but not wasteful. Excellent for small groups.
Oh my word.....for a very refined palate. Group loved the food and selections available. YUM.
Food was good--plenty of bread and atmosphere!
Excellent food and atmosphere!
Outstanding food (especially the onion/white sauce pizza) EXCELLENT, EXCELLENT, EXCELLENT. Atmosphere and location are great as well.
Food was good and fresh.
Outstanding place-- the food was good and the room is beautiful.
Location and atmosphere-- A+
Very good beef bourguignon and outstanding Peach Melba! Small, but the service was excellent and quick.
The staff were warm and welcoming. Everyone enjoyed this typical French dinner. They all enjoyed taking part in melting the cheese and serving.
Our dinner at Restaurant 58 on the Eiffel Tower is a memory we will never forget, especially for two of our students celebrating their birthdays!
The fondue shared by all on a long table was delicious.... it all went so fast!
The 'Moules-frites' specialty was appreciated by all. What a beautiful location on this medieval plaza!
Myriam knew the owner. The Algerian couscous was heavenly. A discovery for most of my students. They loved it!
Myriam took us to meet her friends! My students tried escargots. Delicious meal, well balanced. The desert 'Pêche Melba' was a hit.
A dream: pâté de canard, lamb and linguini with truffles, a chocolate mousse cake with gold filigree and a happy birthday celebration for two of my students- what an elegant evening!
Good Swiss food, well balanced.
The Swiss do breakfast very well! We loved the fruits and the Muesli.
Good food! Lovely atmosphere! CLOSE TO OUR HOTEL! Everyone enjoyed their first meal. Again, we choose VERY GOOD as our ranking. Staff was responsive and professional.
DELICIOUS!!! Amazing salad. Individual pizzas that were wonderful. The kids were delighted that night.
FANTASTIC LOCATION!!! WONDERFUL FOOD! We loved everything about this restaurant. Loved it there and will want to return. HIGHLY RECOMMEND.
Loved it there and will want to return. HIGHLY RECOMMEND.
Lovely restaurant. GREAT restrooms. We had our own area of the restaurant!
Everyone loved this restaurant. Lasagna was delicious. Tiramisu was divine. The chef posed for pictures with the kids. Highly recommend.
Lovely restaurant. Great location. VERY GOOD.
Beautiful restaurant. Great food. Everything was positive that night! Highly recommend.
YUM!!!! Great selection and presentation.
Spectacular buffet!
Breakfast was abounding with fresh fruits, choices of coffees, and fresh baked pastries.
They put on a wonderful buffet on their rooftop terrace with local cuisine and wine for our July 4th celebration. Magnificent!!
Wonderful chocolate croissants :) Everything was fresh and good.
This was simply outstanding, and the best meal of the trip. This Tuscan vineyard lunch exceeded my expectations. A divine experience!
The food was great and we sat outdoors under a 130 year old Wisteria!
Great food and entertainment. A surprise to walk out and see the illuminated Colosseum. Great choice!
Nice spot, good people and fine food. Liked it!
Amazing!
Excellent service!
This was the best meal, everyone enjoyed it and talked about how nice it was. The location was very close to hotel and best of all not in a cellar. It was elegant. Plus a salad!
Lots of fresh vegetables! And all you can eat too! Great for teenage boys.
Very good food. Nice atmosphere.
Very good! A great first meal.
Very good food and the staff was quite friendly.
One of the best restaurants we've ever eaten in. The food was wonderful, the atmosphere was cozy and the service wasn't rushed. Really nice!
Very good! Friendly staff.
Excellent all around!!!
Outstanding!!!!
Very, very good food.
Outstanding food! It was very nice to have a choice for the meal.
The dining room was pretty and I loved the ambiance.
Great choices for students, and friendly people!
Good food, great entertainment!
Great views and ambiance for students!
I can't believe how amazing the food was on this ferry! I had lamb and ratatouille. It was probably one of the best meals on the tour!
Fine pasta, antipasta and cena... nice setting and location. What we seek in Firenze!
Location, meal and service all excellent.
Second time I have been here. Excellent, attentive, pleasant service and delicious food.
This was our favorite restaurant! The staff was exceptionally friendly and loved practicing their English and French with my students. We had wonderful escargot in addition to our dinner. I will definitely be eating here on my next trip to Paris!
Good assortment of foods. Great service.
Good food and very accommodating.
Great atmosphere, great service, delicious food.
Huge selection of food!
Very good food and service.
I know it was only a meal of chicken, but it was the best chicken ever!! Great atmosphere, wonderful location, very intimate. Great service.
Great to start the trip with a classic French meal!
Great setting, good food from the region. Staff aimed to please.
Cheery setting, beautiful view, classic breakfast, pleasant.
Good food and service. Clean, well maintained.
Breakfast was a great buffet. It had some non-German food to accomodate those with picky pallets, but it also had traditional German breakfast foods. The breads, meats and cheeses were great.
This is the best meal I have had in a long time. It was superb. Everything about this meal screamed wonderful. The soup was delicious. The meat was tender and the vegetables were cooked and spiced to perfection. The dessert was the best out of all of the restaurants. I cannot say enough about how amazing this meal was.
Great location. Fun evening. Excellent choice to introduce student to Moroccan food!
Great evening!!! People liked the food. We ordered a lot of extra dishes to sample the seafood. Hard to be near the sea and not do this. The restaurant was very accomodating. Servers were fantastic!!!
Eating in the garden could not have be better! Good selection.
We all agreed that this was the best of the entire trip. The choices were amazing and the food magnificent. Dinners here showed us what true dinners in Italy are meant to be. Perfect!!!!
Very good!! Great selection.
Dinner was excellent all the way--caprese salad, chicken, potatoes, tiramisu. Very well received.
The restaurant was very cute, the food was great and the staff was very friendly.
Great location, great food (friendly for vegetarians) and the staff was really nice and accommodating. This restaurant should be used in the future.
I loved the location, friendly and accommodating staff and the food was really good. They were very open to us ordering other things on the menu for the students to taste local cuisine.
The view was excellent overlooking the beach.
The atmosphere and the staff were excellent. I personally enjoyed the appetizer (foie gras).
There was a very nice selection of items. The servers were particularly gracious.
This was our favorite restaurant in Bayeux. Everyone commented on the ambience, the food and the service.
This was an adventure for my group. Everyone enjoyed the couscous and the pastries. The owner of the restaurant was lots of fun. Rose provided escargots.
This was another adventure. I forget the name of the cheese melting apparatus, but that was a unique experience. The staff was charming, and the ambience nicely rustic.
Great all around!
The buffet was excellent and food was hot. Everyone enjoyed the choices.
Fabulous meal! I would eat there on my own.
Both service and food was great!
Awesome dinner to introduce students to British pub cuisine. It was walking distance from hotel and very nice set up.
Great options and displayed typical European buffet breakfast.
One of the best meals we had. Great menu options and nicely located in Montmartre and by Sacre Couer. Great way to end the evening.
Attractively decorated restaurant and great menu. Students enjoyed all the courses. The place was walking distance from hotel.
Lots of good pastry options and they let us box our own breakfast.
Great experience to eat in the Rathaus!
Food was excellent as was the wait staff. Good choice!
Excellent breakfast - cute little dining rooms and great service. Sack breakfasts on the second day were also quite good.
Good food and great atmosphere. Wait staff was fantastic as was the band! The waiters even got the kids to dance with them!
Food was excellent!!! Wait staff was very accommodating. Great location, too - right next to our hotel.
Excellent food and great service!
One of the favorites! Great pizza and caprese salad. Service was also wonderful.
Great food and great presentation. Buffet was set up well with easy access.
Food was great!
Great way to spend our last night in Rome! The food was fantastic, waiters were wonderful, great ambiance and entertainment!!
The best!!!!
Service was very friendly and the food was great! We had so much food and unbelievable variety.
Very good food!
The kids loved this place. Definitely got our money's worth!
My favorite - plenty to eat and great service.
The food was good and they gave us a lot of options.
The atmosphere was excellent (there was people playing music).
As always, wonderful flavor and great way to experience French food.
The meal was varied with an excellent soup to start off on a chilly evening. Food was also well prepared and seasoned.
The variety was delightful and the students loved the sausages and various vegetables.
The salad was fresh, the ham had a wonderful flavor and the dessert was great.
Once again the food was excellent!
The trip was very successful and all of the students seemed very satisfied with the meals, the trips and the overall choice of places we went. Everyone loved the trip to the Conciergerie and Versailles.
Restaurant 58 Tour Eiffel- Always an amazing experience for my kids!
Solid, good meal.
Lots of choices, great meal.
Lots of options, good breakfast.
The group really enjoyed the lasagna, and the main course was great and had a lot of flavor.
Was enjoyable all around!
We all loved it, the food, the show and the beer.
Good solid German food.
The chaperones, students and I LOVED the food at this restaurant. We enjoyed each restaurant we ate at, but this one was particularly good.
Decor is wonderful, waiters are friendly.
Always a favorite. Great for a first night.
I loved this one, as did the kids.
Amazing. The service was patient with us. Let the kids speak French, kind, and wonderful food!
So yummy! The dessert was simple, but amazing!
They gave us extra because they misunderstood the order. How nice! Great service!
By far the favorite. The entertainment, the food. If I could give it 100 stars I would. I loved it and the kids will talk about it for ages to come. The singers were breath taking, fun, and absolutely fabulous!!!!
The kids loved this... keep it on the list. They love to choose what they want.
Great assortment/quality warm foods + cheeses, meats... great!
Stuffed cannelloni with a thin steak and fries... good meal!
This may have been the best food on the trip. The vegetables looked overdone, but they had a wonderful flavor. The chicken and gravy was superb with rice. Flavors were outstanding.
I loved this meal!
Wonderful!!!
Very well done breakfast!
Great food and location.
It was a new experience, but it was truly an enjoyable experience.
Wonderful filling meal.
The meal was wonderful.
Very classic bistro feeling. Very good ham.
High quality ingredients, good service.
Excellent food and atmosphere. We loved the experience!
Always great!
Crepes were delicious. Service was excellent. One of our very best meals. We loved this restaurant. Thank you for this traditionally French meal while we were in Paris.
Excellent service. The waitresses seemed genuinely happy to serve us. The food was excellent. The restaurant also prepared a birthday cake for Hannah who celebrated her 15th birthday. We loved this restaurant.
The food and service were outstanding.
We had tapas, and some considered this to be the best meal of all. We were so stuffed when we left. The food was delicious (and plentiful) and the service was excellent. We enjoyed having a meal of traditional Spanish food.
It was fun to try something different and to have the opportunity to talk about the Moroccan influence in France.
Goulash with the noodles was THE BEST OVERALL!!
Third or fourth time here - always a treat!
GREAT service.
Everyone loves La Poutre every time I go there. Food is superb and the management is so friendly and accommodating and they give us a souvenir postcard.
Wonderful atmosphere, great conviviality, free drinks provided.
Het Karbeel was excellent. Everyone enjoyed the dinner. The servings were very generous, food tasted good, atmosphere was pleasing to all.
Very enjoyable restaurant, great service, food enjoyed by all.
Cooperative staff and interesting menu for the students.
We had an abundance of food and the staff was very pleasant. Great idea for groups.
It was a fun atmosphere. The kids loved the dancing and the parents loved watching them. The food was very good too.
The kids all loved it. It was a fun place to go.
Love, love, love this place. Best ham we have ever eaten.
Greek food was fabulous, and the kids enjoyed the dancing.
This final dinner with music/singers was excellent. Everyone enjoyed the singers and the program included audience participation. A terrific and fun evening!!
We enjoyed the music and show as well as dinner.
Food is always good there!
Very close to our hotel... food was very good.
Everything was great!
Buffet - Fantastic option for the kids. It was a welcome addition for them to be able to choose exactly what they wanted.
What a treat! I couldn't believe at the variety of choices for breakfast. Royal treatment and very delicious.
What a magical evening! I bought their CD and relive the enchanted evening every day. My students loved it as well.
Participants enjoyed the dinner with music. Great service!
I wanted to say thank you to you and all the staff at Passports for making our time in Ireland simply amazing. We enjoyed every second there. The hotel was wonderfully situated (as they are on the trips with my students) and so comfortable. The food at the Gresham and the Europa hotel in Belfast was delicious, the city tour and trip to Belfast with Irwin was delightful, the Musical Pub Crawl was so much fun and the last night at the distillery was the highlight of it all.
Wonderful food, and plenty of it!
DELICIOUS food and excellent service.
WOW!!!! Way beyond expectations! The food, the singing, the show aspects, the SERVICE! Wow!!
A lovely location, the food was so good, I wanted to lick my plate!
Such a wonderful surprise. When we saw music with dinner, we were expecting accordions and folk songs. To be treated to opera in an amazing space with wonderful food was a fitting climax to a dream trip.
Having such wonderful hotels and meals made the trip soooo much easier. And our courier Jo was so outstanding. Her energy was contagious and her knowledge supplemented what the local guides left out. She deserves an A+++
This restaurant is a highlight of the trip. Plentiful food, culturally authentic. Entertainment during the meal. The experience was exceptionally wonderful.
Food was very, very good, as well as the ambience and service.
Great food and service. And too much to eat, actually!
Wonderful food and service. We ate well on this entire trip!
As always, Passports does it better. The cities are the same regardless of the tour company. The difference is pre travel communication, quality of hotels and meals, professionalism of your couriers and tour guides. A job well done but never surprised at the quality of the trip for the kids.
I was very impressed with Passports. Everything was very organized from the planning stage, to the convenient flights, to the hotels and restaurants, great care was taken to provide the best for us. I have been travelling for over 20 years. I wish I would have found your company sooner. You have great incentives for teachers. This is a 24/7 job when I travel, and I felt I was rewarded for my efforts. Thank you so much!!!
Amazing. Wonderful value for the money, I would have paid $50 for a meal like that.
The food and hotels were excellent.
All of the restaurants had excellent and plenty of food.
The meal was the best I've ever encountered in my 10 years of touring with students.
Passports is the ONLY company I will ever travel with! We have always had excellent hotels, meals, travel accommodations, tour guides, etc. The office staff is the most helpful, honest and informative. I consider everyone I have worked with as a friend.
Our hotel was excellent. Phenomenal location and breakfast.
A beautiful hotel! The buffet was amazing! It was an easy walk to the center of town. We loved it there!
I think the food on this trip was the best of all our Passports' trips. It was a terrific trip.
We appreciated the ethnic food, great overall experience!
Great location which made it easy to shop and come back and rest! Good breakfast.
Wow, the food just kept on coming!
All of my adults were impressed with the food and the service! Actually, the meals were SO hearty we often felt guilty we couldn't finish our entrees.
Great service and food. Excellent experience.
Wish I had discovered your company earlier in my career. Everything was fantastic. Thank you!!
Passports is a great company that tries to give an educational travel experience to each traveler. Travel is all about adaptation and experiencing new things. I appreciate all the people who made this trip happen, and feel that I and my travelers gained valuable perspective and insight from this tour while having the time of our lives. Thank you!
EVERYTHING was perfect! This trip was by far the most incredible experience anyone could have ever asked for. I could never be more thankful for this amazing experience for my students!
The trip was excellent from start to finish! Thank you! The hotels were clean and nice, and the food was really good. We loved our us driver, John, and our tour guide, Frances. The trip was great! I would wholeheartedly recommend Passports to anyone wanting to take students on a trip abroad. Our experience was wonderful!!
Dinner at the Silver Cross in London: Great, traditional British food! The pub vision came to life!
The Brittany Ferries... absolutely fantastic! What an amazing 6-hour ride! The food was out of this world.
Restaurant 58 Tour Eiffel -- what an amazing experience! They treated us so well! The food was out of this world. We tipped the water extra because of his attention to detail. I could have never anticipated such an amazing experience.
This was my best trip yet! I believe that the sites were well chosen. I think we will stay in smaller towns/cities like Salzburg and Luzern in the future. The kids were able to be "set free" (in small groups) to explore on their own, which may have been their favorite part. I cannot recommend Frances enough - she was like a long-lost friend on this trip. We were in contact before the trip which made things run more smoothly. Many thanks!
Novotel Paris Vaugirard Montparnasse is a beautiful hotel. Especially love the rooftop terrace view of the Eiffel Tower. Like staying in this part of Paris. Students love the crepe vendor just down the street -- the man that makes crepes there said he even remembered my son and I from our previous trip and stay at this lovely hotel.
Fantastic experience as always. I absolutely enjoy every aspect of planning with Kathy and the trip experience with Anne-Claire. Thank you so much for allowing me to "share" the incredible opportunity of travel with my students and their families. We look forward to traveling with you again soon.
I cannot thank you enough for helping me orchestrate this phenomenal trip! The ladies loved every single day. All went so smoothly and I was delighted by the upgrades of hotels and food that we had. You all knocked yourselves out, and it showed. It was the trip of a lifetime!
Hofnin Restaurant, Reykjavik, Iceland -- Easily, the single greatest dining experience ever. Amazing!
Tom is Mr. Spain. I love traveling with Tom because he shows us the "underbelly" of Spain. I have never eaten such good Spanish food before I started to travel with Tom. He's my "go to" guide for Spain.
I feel like this email should be addressed to every single person at Passports - - because it had to take the entire village to put together the trip we just finished! As you know, we have enjoyed your trips for many years, but this one was absolutely over the top. The hotels, the food, Klaus, and Sacha were everything we could have imagined. I think this trip ranks as my very favorite. Thanks again for putting together a trip I will never forget!
The trip exceeded my expectations! Students and chaperones were impressed with the quality.
I thought the location of the Hotel Aberdeen in Rome was super convenient, the staff was fantastic, and the food was good at breakfast. I don't know the one lady's name at the front desk in the morning, but she was super nice and helpful. So great!
The Ristorante al Passatore in Venice on the Lido is always one of the kids' favorites. Staff is accommodating, portions are generous, special needs (gluten-free and vegetarian) were taken care of.
Ristorante all'Angoletto Romano in Rome was hands down the best meal of the trip. The family that runs the restaurant is just fabulous and accommodating and friendly.... and the food was sooooooooo good! I could eat there every day!
Hotel Lancelot Rome: BEST HOTEL!!! I have ever stayed in while with students in Rome!!! Rooms clean, facility safe, staff went out of their way for us. This is an "OMG" hotel!!! The staff were so awesome and so kind. They went out of their way to provide a nice breakfast on departure day. I have never met a nicer, more attentive staff in Rome... where did you find these people? Clone them!
There are a lot of details in planning and trip, and everything (and I do mean everything) went very well. All transportation connections were met. All lodging accommodations were ready for us. Every meal, excursion and event were ready when we got there. This doesn't just happen. It takes a dedicated team of professionals working together to plan, organize and execute each item with precision and purpose. On behalf of our entire group... THANK YOU!
Each time it gets better and better. You have always made it easy in terms of transportation, contact, needs, etc. We appreciated restaurants that did not just cater to American teen tastes, but actually served authentic dishes. Vegetarian dishes were also good. Not just potatoes and carrots!
The Tower Hotel, London: Wonderful hotel - extremely modern, wonderful facilities (including breakfast), and the location cannot be beat! We would gladly stay at this hotel in the future. Our rooms were even ready when we arrived... what a wonderful surprise after a long travel day! Also, the staff were exceptional.
My experience home and abroad in dealing with Passports, and all of those associated with the company, was fabulous. I know I speak for our group when I say everything from the tours, to the hotels and food, was great. Everyone in our group had positive experiences and an excellent time in both London and Paris. I'm excited about the potential to organize another trip in the future!
I can say truthfully that in the 20 years that I have travelled with Passports,
ALL OF THE RESTAURANTS were excellent. They were the best meals that have been offered. My congratulations on the choices.
Passports has proven, time and again, to be head and shoulders above the other educational tour companies. Your attention to detail, from planning through execution, is impressive. The hotels, restaurants, and most importantly, guides are second to none. I was very pleased with this tour.
Tour Directors
Vivi cared for our group as though we truly were her family and she wanted it to be our best trip ever. She accommodated our every need and desire.
'Waterways and Mountaintops' is a tour full of delightful surprises. It was eminently well prepared by Shawn and Dale, to the last detail. All my questions and wishes were answered. Especially the visit to the Louvre-Lens, this modern new museum in Northern France, housing an amazing collection of artifacts, across 2000 years and a Rubens' exhibit. Thank you for permitting us to stop there. Myriam was a wonderful courier whose humor, energy, keen eye and organization helped us on a daily basis. She was an absolutely indispensable person. Belgium France and Switzerland in 8 days. What an adventure! One thousand 'merci beaucoups' to Passports, Shawn, Dale and Myriam: your organization is tops! Great hotels, superb food including specialties. We will never forget the variety of Belgian medieval architecture and the canals of Bruges, the chateau de Versailles and its gardens, the Alps and paddle-boating on Lake Geneva. 'Vive l'aventure!' 'vive Passports!'
I'm very pleased with all aspects of the trip planning and support. When in Italy, I found we had royal treatment as far as the hotels, meals, local guides, the flight. The two schools with which we traveled were very friendly, all got along well students as well as adults. It took half an hour for the groups to say goodbye at the airport. They're keeping in touch via e-mails and can't wait for the next trip. We all agreed that Paola is the best guide par excellence. The students adored her and listened to her.
Kudos to Passports for scrambling to arrange our trip to Ecuador on the spur of the moment due to the State Department travelers' warning about traveling in the Machu Picchu area. Kris and Dale saved the day. The trip to Ecuador was fantastic. The guide/courier may be the best we had on 6 Passports trips we've taken so far. The food was also excellent at every stop.
We loved the Abba Queen Gate hotel, both for its location and the amenities. The trip was really flawless. Everything ran smoothly; we had a perfect balance of sightseeing and free time. The extra special perk was the honor of having Kate as our Tour Guide. She was absolute 'perfection.' We hope to travel with her again!
I'm extremely grateful and blessed with the experience that was afforded me. It was a trip of a lifetime. Overall, I was extremely pleased with Passports and its representatives. Also, it was nice to meet Kevin and Mike. They were both very cordial and engaging.
I am so happy with the kids coming back and their faces lighting up. I was impressed with Michael stopping in to check on things as well as Dale always being available for questions. I can always count on Kathy as well. I am so happy with Sara and Vivi, they worked very hard to keep up with me and the time difference. Couldn't be happier!
The kids just adored Pablo. He really went above and beyond to make this a memorable trip for all. Our chauffeur, Wilber, also showed tremendous care and support of our group. The kids loved him, as well. I would consider travel again to Costa Rica if I were assured that we would again have Pablo and Wilber as our guide and chauffeur.
Passports picked great restaurants and hotels. Paola made it all run perfectly. Simply put, it was a great tour that exceeded my expectations.
Passports has been my choice for a number of years and I have yet to be disappointed. Hotels, meals, travel, courier- all well done.
Overall travel experience was great. The trip was exceptionally organized as all Passports trips have been. Kathy was great to accommodate all special requests before departure to fill 'free' time or include special things. We experienced no unnecessary waiting or waste of time at any hotel, restaurant, tourist attraction, etc. which is exceptional with a group this large that attended so many places. I especially appreciated our group having our own bus and courier. That made this trip SO much more enjoyable. Anne-Claire was great as always.
Tom is amazing. He is wonderful to travel with. He has a fantastic rapport with all the travelers and is always re-evaluating the plans to make sure it is optimal for the group. He has an uncanny sense of direction! Great asset to Passports!
We were very pleased with our tour. In particular, our tour guide, Vivi, went above and beyond to make our experience the best it could possibly be. No task was too much of a challenge. She was able to provide two birthday cakes in order for us to celebrate student birthdays! Plus, an additional side-trip to allow us to experience churros.
This was a wonderful trip and much of that was due to the courier. The itinerary was varied and the students were kept so busy and engaged in the many experiences that there was no trouble, no drama- just good fun and a lot of learning. The hotels were comfortable, air conditioned, and had wifi (big thing now) as well as good locations.
Waterways and Mountaintops' was a wonderful tour, fast paced and loaded with great surprises. Discovering 3 European countries with a group of teenagers kept us on our toes! Myriam our courier was the consummate guide, ever vigilant, taking us through the diverse subtleties of each culture and history.
A wonderful experience! Most days were effortlessly executed. Sacha handled everything. The travel arrangements were great. Parents and students all agreed that the trip was fantastic. Many are waiting for the details for our next trip. Thank you!!!
I definitely enjoyed this trip. We had a wonderful group of people and an excellent courier. All the city guides were excellent, as well as the bus drivers. I hope to travel with Passports again.
Gearoid is an excellent courier! He was able to arrange separate experiences for different groups and got us all around London and the countryside without fail. He took care of any problems with hotels such as room assignments and menus. He worked well with the driver and with me. I really appreciated his service. He was extremely professional with the students and the parents. I would recommend him for future trips for groups. He has a knack for putting people at ease and is flexible with the group's desires.
Gearoid made a big difference in the quality of our trip!
Larry was excellent, both in his personality and ability to troubleshoot for us. He did everything in his power to make sure that we saw and did everything that we wanted when we wanted. Top notch courier!
Anne was fun, informative, and answered questions well. Excellent guide!
Bob was wonderful! Very enthusiastic and informative! His sense of humor was delightful!
Andy was very funny and informative!
Rachel coordinated the 5 groups with amazing expertise. She worked hard at accommodating everyone's needs.
Andy was excellent and engaging.
Really enjoyed the trip...was action packed I enjoyed Rachel she was very helpful and kind.
Rachel did wonderfully with what was at times a very difficult job. The heat and scheduling situations (5 groups!) created some challenges. She is very personable and knowledgeable about the people/places we experienced.
Andy was personable and knowledgeable.
I have thoroughly enjoyed my travel with Passports and have a high regard for the staff. The couriers have been excellent and personable. Thank you for 12 years of wonderful experiences in a part of the world I now love and being able to give others the same opportunity.
Andy was funny, spoke clearly, and was very engaging!
Our 2013 Europe trip was very exciting. Rachel encouraged everyone to mingle and some of the students became genuine friends. It was great to see them taking pictures together and making plans to stay in contact.
Matthew was excellent!
Overall, the trip was excellent. Great trip, great group, and great courier. Thanks to Passport staff!
Myriam was absolutely excellent! She went over and beyond all expectations. She was always pleasant to the entire group, and I hope that I have the opportunity to travel with her again.
All the adults felt Sacha went above and beyond!
Frances was lovely and accommodating!
The kids learned a lot from Anna Claire--she was great!
Vivi added a lot to our trip with her kindness, approachability and friendliness. We had customized our trip and everything was done to perfection. Daniel, our driver, was very kind and helpful, even when we asked for a little detour here and there.
Everywhere we went, Myriam knew somebody. She made us feel at home! We sang songs from the Sound of Music in French before returning to our comfortable, air-conditioned luxury coach. We are now frantically sharing pictures with each other so that we do not forget our wonderfully unique Passports trip.
Myriam can do anything!
Myriam is a native French courier who puts her heart and energy in meticulously preparing every activity. She kept our students interested and involved in the discovery of another culture. She is very knowledgeable about the history and customs of France. It was a pleasure to listen to her comments about specific neighborhoods in Paris. She was ever vigilant and did not hesitate to teach our teen participants to be more aware of the world around them. It was lovely to see students and chaperones hugging her to thank her as she took us to our departure flight in Genève.
As a tour leader, seating in the front of the bus, while in transit from one country to the next, it was a pleasure to talk with Myriam and share many cultural observations with her. It would absolutely be a privilege to take another Passports tour with Myriam should she be free to do so.
Myriam knew the owner. The Algerian couscous was heavenly. A discovery for most of my students. They loved it!
Sonia is extremely knowledgeable about Paris and its history. A pleasure to listen to.
Our guide at Chillon Castle had a clear voice, and many anecdotes explaining this thousand year old castle.
Sacha was one of the main reasons we all were so happy with this traveling experience!
Sacha pulled together our best meal in a short amount of time when we were in Cumae. He was our 'everything' on this trip.
Fausta was very knowledgebale and great with our group. We learned so much!
WE LOVED ALESSANDRO!!!!!!!!!! We would follow him and his 'chunky monkey' anywhere. His personality was fun for kid and adults.
Gianni was wonderful! He was so knowledgeable and fun. He related to the children and the adults alike.
Marc was very knowledgeable and friendly. It was easy to ask him questions and we felt confident that if anything needed to be taken care of he would do it!
Marc went above and beyond to accommodate every one on the tour which was difficult with our different groups but he did great.
Wonderful sense of humor, great information (not the entire history of the world but only the important and cool stuff). Great job.
Marc was terrific. We all got along well, he was very helpful, and he came up with good suggestions an helpful ideas for us to make our time go well.
We loved Anna!
Ildi was very good with information, and quite knowledgeable.
Gianni is always fun, entertaining and very informative. He shows his passion for the area and this passion is contagious!
Sonia was extremely knowledgeable. The kids loved her!
Anne-Marie was delightful, intelligent and well-prepared. Loved her willingness to go with spontaneous ideas and help any way she could. Terrific tour guide. Very prepared and professional.
Michael is a great guy. Easy-going, fun and enjoyed his checking in with us and getting us through to the airport despite some traffic issues. Good job, good person!
Maria exceeded my expectations with her courtesy.
Matthias is the best courier (I have done 10 group trips) that I have ever had lead a group. He was very informative, friendly and spent a lot of extra time with people. He really did the 'extra' things that would make the trip run smoothly. He was very thoughtful about individuals needs.
Annemieke is the best courier I have ever had. She went above and beyond in dealing with 4 seperate groups. Always making sure she also made each person's experience special.
Annemieke deserves all the praise for our wonderful experience.
Beatriz was very knowledgable. Was excellent in the Prado. Took good care of us!
Greg was very good. He was very considerate of the groups needs. He was also helpful in planning activities that he thought the group may enjoy.
Beatriz was AMAZING!!!!!
Beatriz was extremely knowledgeable! She gave city info, historical info, and art info with equal skill. I have heard several explanations of 'Las Meninas' (El Prado) and hers was by far the best I have ever heard.
Patrick clearly knew what he was talking about and answered all questions politely and correctly. He was very professional and yet still personable.
Patrick was excellent!
Myriam was excellent!!!! She took very good care of us and left nothing to chance. We could not have had such a great experience without her guidance and expertise. We want her for our Courier for 2015--Paris to Barcelona :)
All of our guides were great. When we felt a bit rushed through our visits to various sites, I spoke with Myriam about our concerns, and she worked with each guide to adjust the pace!
All went well thanks to having Myriam working on our behalf. Her relationships with the people we encountered helped to resolve any and all challenges. Everyone loved our hotels and everything we were able to enjoy from free time to organized activity- we had a memorable experience!
Rachel was wonderful. She made our trip great, even with some difficulties outside her control, such as a bus breaking down, the Eiffel tower strike and a VERY difficult, unyielding and negative teacher in our group. She handled everything quickly, professionally and cheerfully, trying to accommodate everyone's needs - not just the squeaky wheels! And Tony was also wonderful, handling our breakdown really well.
Jane was very good. She was very interesting!
Rachel made the trip for us, as usual. It was a nice tour with some fun and different activities. The Plou et fils tour was a highlight. Our stay in Tours was also really nice. Loved St. Malo. Tony did a great job as our driver. Again, considering some of the very difficult people in our extended group, the whole trip went really smoothly!
Gearoid was flexible and added some elements when requested. He had a great personality also.
Gearoid was very professional; well-organized; great personality. He took very good care of us.
I cannot say enough about Sacha. He was the best tour manager that I ever had. He is a born teacher so the bus trip was a classroom that was so engaging. He is organized, on top of everything and marvelous with the students. He put in very long days and made every detail smooth and uncomplicated. In the future, Sacha is my measuring stick for outstanding couriers.
Fausta was excellent, as usual!!
Evelyne was funny and entertaining!
Anne-Marie was a great help throughout the trip. I really appreciate all her hard work with reservations and bookings. We definitely couldn't have done it without her.
Christine was very interesting. (And funny.)
We had Beatriz and she was wonderful. She went above and beyond to help make the Madrid experience a wonderful one.
Anne-Marie was awesome! She was a pro, and handled all situations, whether good or bad, with ease and was very respectful to everyone on the tour (even when some of the tourists were complete idiots). I really enjoyed having her as our courier, and felt completely comfortable with her leading us everyday.
Ann-Marie was very helpful! I particularly appreciated when she went out of her way to help us get adjusted on our arrival a day earlier than the other groups, as I was a brand new group leader who has never before done a trip like this.
WOW! Evelyne was absolutely the best guide I have EVER had. So professional, so knowledgeable and accurate. Very extensive area covered.
I think Sophie did a great job trying to coordinate two groups doing somewhat different things. She was incredibly patient with my mother and made sure she was okay.
Anne Claire was amazing, loved her, very personable.
Wafaa was super knowledgable at the Palace, I learned things I didn't know the last time I did this tour.
Carmen worked so hard for us... she did a masterful job, and the students loved her!
Patrick was extremely personable, very well informed, and easy for the students to understand.
Gianni was our guide. I had requested him and originally was told he was unavailable, so it was a surprise when he showed up. I had siblings of former travelers on this tour who had been told they needed to 'get Gianni in Pompeii,' so they were excited to be able to make that connection. As always, Gianni was EXTREMELY relatable to the students and their interests.
Sophie is the best tour courier I've ever used.
Gearoid was very friendly and helpful.
Great weather, courier and itinerary.
Clara was wonderful, encouraging the first day while not pushing the kids too hard.
Dave and Dale at the office and Tom on the tour. All exceptional!!
Carlota was wonderful. She was so knowledgeable. She made sure we made it to our desired destinations.
Anne-Marie was wonderful! Knowledgeable and informative. She was an invaluable aide during the mass performances! We would never have been able to have a successful performance without her help. She was oh, so patient with our tour members and very helpful in attending to individual, as well as group requests.
The coach drivers were excellent, especially Alberto, our driver for the first leg of the journey.
Joelle was delightful.... talked non-stop which was great for us... don't know how she did it! She is a wealth of information and not only presented things in a clear, understandable way, but gave us a picture of history, culture and current life in Paris. Her knowledge of the history of the Bourbon period is extensive, so her description of not only the structure, but life at Versailles was fascinating. She was amazing.
This was my 3rd trip to have Anne-Claire as our courier and she was excellent. Each trip she quickly bonds with students. They love her and in the past, she has has remained in contact with some students - continuing to correspond with them. Her knowledge - especially in Paris and at Versailles is outstanding.
Anne-Claire is so knowledgable about Paris and great to incorporate as many things as possible and accommodate special requests.
Friedemann was very helpful, informative and knowledgable about the cities.
Michael and Julian went beyond the call of duty when we missed our connection. Everyone in our group was amazed at the efforts to make up for what we missed due to airline problems. You earned tremendous praise from the group that was able to stay an extra day to make up for the lost day. On a personal note, I was so happy to be able to meet Michael and Julian in person. In the end, it is all about relationships. That is what earns customer loyalty. They have certainly earned mine. Thank you!!
Easily the best Versailles tour I've ever had--the personal radio connection was great and Joelle was outstanding in her presentation of tons of facts.
Joelle was very knowledgable on French history and culture. She gave lots of good information without boring the students. It was nice that she stayed with the group at Versailles.
Once again I thought Sophie did an excellent job handling all the groups; which was not an easy task.
There is no monetary amount that could possibly repay Rose for all the effort and care she gave to my group. She was excellent in every way including her wonderful sense of humor.
This was an adventure for my group. Everyone enjoyed the couscous and the pastries. The owner of the restaurant was lots of fun. Rose provided escargots.
Kate is one of the finest couriers we have had. This was my second trip with her and I intend to request her for my 2014 trip. She was excellent in all areas. I felt confident that any issues that might arise would be handled promptly and in a professional manner. She was great at making suggestions and organizing free time. I heard one young traveler tell his parents at the airport that, 'Our courier, Kate, was THE MAN! and she isn't even a man.' High praise from a 16 year old boy.
Giuseppe was awesome. Students said he helped make the trip and I was glad that since we only had a few day couriers that the ones we had made such a positive impression. We wish we had him the whole trip!!
Robert was very professional and really helped maximize our time in London. He was waiting for us and had great options for the students.
Gregory was a very different courier as he was most interested in providing opportunities for individuals to enjoy the trip the way they, individually, saw fit. For our group, that was a perfect match.
Paola was FANTASTIC!!! She was not only extremely knowledgeable, but also very kind and patient. All members of our group felt comfortable with her and felt they each made a new friend in Europe. It was hard for all of us to say good-bye to her on the last day.
Vincent was a hit with everyone!! We all agreed that he was our favorite.
Our guide in Florence was Claudio. He also was excellent - no complaints.
Overall, our trip was wonderful!! I will definitely ask for Paola again.
Rachel is AMAZING!!!!!!!! The BEST courier we have ever had, and we really do not want to ever use anyone else. She works hard, is organized, and goes above and beyond. She truly cares about the students and wants to better their experience!
Colin was funny, witty, nice, informative, and quirky in a good way!
Raj was superb. He was insightful, extremely well organized, and protective of our group. Raj organized the tour so that we would avoid the hot part of the day and still get to see all that was planned. He guided us through restaurants, making sure that the food that we ordered would not be a problem. At the same time he organized impromptu events that greatly interested our group, immeasurably adding to the quality of the tour.
As an Indologist I have never received better care or organization of a tour in South Asia. Raj was responsive to all of our needs and went out of his way to be sure that we were satisfied. He helped us avoid obstacles that could have hindered our trip. I would not hesitate to recommend Raj not only as a tour director but as a key contact in India for organizing trips throughout the subcontinent. In many instances his employees were positioned in crowded situations to assist us and to make sure that in places where western tourists don't normally go, that we were well taken care of.
It was evident that before our arrival in India, Raj had worked through out itinerary, personally visiting those places on the tour that he was not familiar with. This enabled him to develop a plan that maximized what we would see and at the same time afforded us ample guidance and protection. For example, in Nathdwara he obtained the assistance of a priest to guide us through the crowded temple. As a result of his attention to detail, our group was able to see parts of the Shri Nathji temple that many Indians are not able to visit.
Gianni was the best guide of the trip!
Paola was a great tour guide, very personable, efficient, and the best!
This gentleman was absolutely fantastic.
Greg's main concern was that we were happy.
Beatriz was fabulous! She was with us for two days and we were really sad to leave her. Great person!
Our Seville guide was very knowledgable and interesting. We could have listen to him forever!
Alfonso was knowledgable and engaging. The students loved him.
Overall, it was a great trip and the students are still talking about it. Last week they did a presentation to 200 elementary school kids to encourage them to study Spanish in order to go to Spain.
Julian was a wonderful help. He was easy to get ahold of and was a great help in working out issues.
Another wonderful trip with Gearoid!
Anna was friendly and knowledgeable.
Fausta was over the top AMAZING!!!!! She knew so much about Roman history, religion, politics, etc. She was passionate and patient. My students LOVED her!!!!!
Our guide was amazing! She knew the culture and the history very well and made sure that we understood everything. She was helpful and informative.
Julian was wonderful!
Nikolas did a great job on this tour!
Paola is so good at her job. I know that in four years, we will want her again.
Our guide was very enthusiastic, and kept everyone interested.
Special praise to Kathy for being so prompt to answer calls and get information to me. And to Rachel for being quick to change plans when the need arose and also for helping me to assist student who got ill on the trip.
Everything was well organized. Rachel helped to make the most of the stay by rearranging visits so students would get the most out of a visit. For example we were scheduled to visit le Louvre on our first day and she realized we would all be too tired to enjoy it so she rescheduled it.
Claire was knowledgeable and offered many interesting tidbits for the students to ponder.
We just love Anne-Marie. Wish we could have had her for Day 1 as well, but we feel completely blessed to travel with her.
Claire is very knowledgeable, always a pleasure.
Nikolas was very helpful at getting around and helping us map out changes to our schedule. She did a very good job.
The students and advisors had a fabulous experience in Costa Rica. Our tour guide, Pablo, and our chauffeur, Wilber, were truly phenomenal as well as extremely professional.
Pablo's extensive knowledge with regard to all of the sites we visited and his continuous care of our group was unsurpassed. (This assessment is based on my considerable experience as a foreign exchange advisor and leader of foreign travel with student groups.)
We all loved Friedemann.
Martin was great!
Ute was excellent, very informative and had a way about her with the delivery.
Monica was very informative.
Matthias made a point of getting to know each one of the students, and made everyone feel welcome and important. One young man cried as we were leaving Matthias behind at the Munich airport.
I remembered Monica from previous trips we have taken to Munich, and she remembered one of my students. That made an impression.
When Sophie works, she is always working. As soon as there is a problem, she is on the phone to resolve it. She also tries to help the bus park and other things like that. She made Mass at Notre Dame happen. She also organized wine tasting very fast as I thought it was included. She leaves me little to do except some minor decisions.
Our guide was intelligent and I was suspended to her lips.
Special praise to Dale, Vivi, and Sara, not to mention Kathy and Myriam who answer my questions when I call!
I was incredibly impressed with Sara. She went above and beyond to praise my students for their preparation which in turn praised me. I haven't felt that appreciated about being an educator in a long time. I would love to work with her again.
Sara's knowledge of multiple languages was essential. I was able to brush up on my German as well as use my French. I spoke French more on this trip than any other.
The students felt they gained a family member (Tatie Sara) in her. She provided posters with our daily agendas and truly appreciated my input when needed as to what we could do/change each time we needed to. I loved that! She was amazing!
Again, wonderful. I don't know where you find them, but they are fantastic!
Our guide was a riot! So fun and kind!
Fausta was great. She really appreciated the kids and let them know it so they were asking questions and she made them feel like they were right at home.
Beatriz is always great! Emma was good as well.
Larry was very accommodating and when out of his way to make us feel safe and confident. He taught the kids how to use the subway and how to conduct oneself in a foreign country. The kids really liked him and developed a great rapport with him.
William was a wealth of knowledge.
Julian was great. He had an assistant that appeared the day of our bus tour, he also deserves great praise.
Laura was very available, Willliam was extremely knowledgable and understandable, Larry was very attentive.
Larry met individual needs, while attending to the whole very well.
Maggie was outstanding. Calm and collected, and carefully showed us the city of Edinburgh as well as the two castles. She was quite knowledgeable and was a wonderful guide. I hope we have her again for the next trip.
Rose was the best!
Alison was a special gift for my group. She maintained that delicate balance between head and heart. From the minute we met her at the airport, it became clear that she was a kindhearted, caring human being. We feel lucky to have gotten her. She made a wonderful impression on the students. They still speak of her fondly.
Andy was beyond excellent. His wealth of knowledge was presented in a way that endeared him to the students and impressed upon them the value of paying attention to details and the beauty of learning.
Virgie was wonderful and truly helpful. Our tour guide in Paris, Rose Ng, was angelic. I could sing her praises ALL day. It reflects that she has a passion for what she does, and I am truly thankful that she was our guide.
Clara was nice and accommodating.
Rose was angelic. She deserved that and more. If I were able, I would give her a raise. Passports is BLESSED to have a courier with her passion. She was an exemplary guide.
Corina and Beatriz were very impressive and knowledgeable!!!
Christiane was very, very, impressive and knowledgeable. She was a delight, and I was thankful for the experience of interaction.
Claire came across as very experienced and confident.
Myriam is very knowledgeable and helpful.
Myriam was helpful at all times!
Andy was knowledgeable and funny. Great guide.
Passports did an excellent job arranging the excursion. Our hotels were very good and centrally located. Our guide, Myriam, was great, as well.
Anne-Marie was delightful as always.
Carmen was very good and took special care to be understood.
The kids loved Claudio.
Special praise to Shawn and our courier - Larry. Our long distance driver Javier was fantastic. Out of all the trips and all the driver, he was the best we have ever had. He did extra things for us that no driver has ever done before. He is a keeper.
Larry is outstanding. He goes above and beyond what is necessary. We were very disappointed when he had to leave us in Madrid. Next year we want Larry the entire time - 9 days. He is wonderful, and we couldn't think of traveling without him as our courier. Passports should make every effort to keep Larry. He is one of many reasons why we choose Passports.
Carlota was very friendly and knowledgeable.
Beatriz was one of the best we have ever had. We all liked her, great personality.
I was so impressed by Rachel's professionalism and extensive knowledge. She kept everybody happy and motivated while maintaining flexibility. She was very approachable yet professional.
Friedemann was extremely organized and very knowledgable. He was also extremely accommodating and flexible. My husband and I received a hotel room that had a very strong cigarette odor and he was willing to switch rooms with us, no problem. We were greatly appreciative!
Rachel is FANTASTIC!!! I couldn't have asked for a better 'replacement' for Larry!!!
Claire was perhaps the best I have ever had!!!
Special thanks to Paul and especially Laurent!
Laurent did such a great job of working with us and personalizing the experience. It's not always easy working with high schoolers and unexpected weather conditions!
Monica was wonderful!
Myriam worked her butt off for us and did a great job. She went with the flow and was very easy to work with and I really felt like she was a part of the team & the kids really enjoyed her.
Sabine was very funny and knowledgeable.
All went well. The shuttle drivers were always there on time to pick us up. Frances called at night to give me the necessary information. We were able to find all our restaurants thanks to Myriam's maps.
Claire was very personable. Spoke both French and English to the group.
Andy is the best of all tour guides in London, bar none.
Kate was the reason for our extraordinarily wonderful trip. Kate endeared herself to our students and us!!! Her delightful personality combined with her professionalism made her the perfect tour guide. We hope to travel with her again!
Sophie & Giles were excellent!
Sophie was wonderful to deal with. She worked with our varied schedules so that we could all do what we wanted. Everyone loved her.
Veronique and Claire were wonderful!
Matthias was very well organized. He was very knowledgeable about everywhere we went. He enjoyed talking to the students and answering their questions. I would recommend him highly to anyone wanting to travel with Passports!!
Monica did a great job explaining the sites around Munich. We learned a lot.
Paola was an excellent courier and a good narrator of history. Our group was very pleased with her.
Local guides were excellent.
Fausta and Ildi, both were excellent.
Myriam was amazing and I would travel with her anytime. I consider her my friend.
Sonia was fun and entertaining.
Myriam was a fabulous tour guide!
Myriam was so knowledgeable, helpful and fun! We could not have asked for a better courier!
The guide, Marcos, from HotelBeds was outstanding. He was great with the kids and knew a lot of cool things about the local environments. I really appreciated everything he did for the group and I feel that the success of our trip was really due to all of his hard work!
Fabrizio was excellent. Gave us great information about Rome and brought us to the airport through check-in. Helped us with lost luggage and a passport left on the plane.
Fausta is wonderful... I would request her again.
Tom was a very knowledgeable, friendly, and overall great courier!
Very knowledgeable... did a great job even though it was raining! Kept the kids well informed and had their attention.
Beatriz was a great tour guide and very accommodating to my groups needs!
Annemieke is experienced, knowledgeable and went above and beyond for the duration of the tour.
Sophie was an excellent guide through Versailles. Very personable and knowledgeable.
Very knowledgeable - did guided tour for one group in Spanish.
Beatriz was pleasant, good with the kids, and knowledgeable.
This is the second time Paola was our courier and I couldn't be happier. She was made for this vocation.
What a fascinating guide! Students loved him with his fat monkey on the guiding pole. He explained all with a great and appropriate sense of humor. I never before had a better guide in Florence.
Very knowledgeable and had a perfect way of describing the life of the great saint (Assisi) in an interesting way. Students enjoyed her and remember the talks.
Paola is a professional, patient, and knowledgeable tour courier. She is always ready to help and assist. I highly recommend her. She is an asset to Passports Educational Travel.
I wanted to say thank you to you and all the staff at Passports for making our time in Ireland simply amazing. We enjoyed every second there. The hotel was wonderfully situated (as they are on the trips with my students) and so comfortable. The food at the Gresham and the Europa hotel in Belfast was delicious, the city tour and trip to Belfast with Irwin was delightful, the Musical Pub Crawl was so much fun and the last night at the distillery was the highlight of it all.
Sara was outstanding!! She is amazing and I hope to travel with her again.
Our students walked into the airport with smiles on their faces in anticipation of our trip to Bavaria. The smiles stayed on their faces throughout the the whole experience and continue today. Thanks for changing the lives of our amazing students. Sara left us with the following, 'Your mind is like a parachute . . . . it only works when it is open.' I could not agree more!!
We were so blessed to have the opportunity to travel with this company! While we were there, we noticed 'EF' was an additional traveling group and they seemed extremely chaotic. It was great to have the personable tour guide, driver and atmospheres that allowed us to fully enjoy the experience.
Beatriz was very knowledgeable with lots of information to share. She also took good care of us, listening to requests and meeting needs. Very personable.
Great tour guide, with tons of knowledge and ability to pick up on the interests of the group. With William we went on hikes in Montserrat. Wonderful. His tour of Barcelona was fascinating. The British accent and sense of humor were pluses for our group.
Wonderful. All went together so well. It was great to just work on guiding our group through the two cities and to have support and help for the main activity and the dinner every day. The trip via the AVE to Barcelona was a great way to travel. Comfortable and fast. The hotels were great, the dinners nice and the guide who was with us was above average.
This has been my 5th tour with Paola as my courier and she is the very best in the business. I hope to have her again as my courier.
Vincent was excellent as always. I've had Vincent twice before and he always does an excellent job.
Leonardo was great. Everyone commented how excellent his guidance and information was presented.
Matthias is an extraordinary guide. He is always looking for ways to make the trip even more exciting. Attended to all the details with ease. Relates to everyone especially the students in an incredible way. We could not imagine a trip to Europe without him and will be requesting him again when we plan our next trip.
Jo is the best courier I have ever worked with. She is extremely knowledgeable yet at the same time willing to learn from everyone around her. Her energy appeared indefatigable, her attitude was always positive, she was always willing to help us have the best trip possible. I will request her in the future for all trips. I wish I could think of more details to share - but is was so much an overall attitude of cooperation and excellence of service that I don't even know how to describe it. It is kind of like, 'oh, this is how it is supposed to be!
Fabulous! Informative with both historical and current information - all delivered with a great dose of humor.
We loved Sara. She is the best courier we have ever had. She is organized and caring. But she is not afraid to express her opinion. She is like a lion with her cubs when supporting her group. I definitely will request her again in the future.
Jo was one of the best couriers that I have worked with. She was knowledgeable, efficient and fun! The kids loved her so much they wanted to bring her home with us.
Having such wonderful hotels and meals made the trip soooo much easier. And our courier Jo was so outstanding. Her energy was contagious and her knowledge supplemented what the local guides left out. She deserves an A+++
Sophie was amazing as our courier. She gets to know every single person by name (39 people!) and explains well what we are doing, where we are going, how long it will take, etc. The work that all the behind-the-scenes people do is amazing. The way you put together the trip, the logistics, hotels and food is first-rate. I cannot thank you all enough for yet another incredible trip!
Marc is so people oriented. He personally connects with every single person in the group, making all feel very special.
Sacha is on top of every detail and motivates the kids in such a way that he brings out the best in them. He also is a gifted teacher.
I cannot imagine traveling without Matthias. He is the best tour guide. He is a great leader, very knowledgeable, funny and organized.
Silvana is incredible. She thought of our needs before we did!! I can't praise her enough.
Paola was so, so, so good... possibly the best courier I have ever had.
Fausta was amazing. I will request her every time I take a group to Rome.
As always, Passports does it better. The cities are the same regardless of the tour company. The difference is pre travel communication, quality of hotels and meals, professionalism of your couriers and tour guides. A job well done but never surprised at the quality of the trip for the kids.
This was simply an amazing tour. I didn't think that Paris (2013) could be topped, but Passports and especially Matteo made that happen. I felt like I was a real part of the culture and not just another tourist.
Matteo was a knowledgeable tour guide. He was willing to go above and beyond his duties in order to ensure my students had a great time in his country. He was proactive in figuring out what to do with some of the gaps in the itinerary and was relaxed and capable in his planning around tired and sometimes unmotivated high school students.
Fun and very knowledgeable. She worked the local tour to our wants flawlessly.
I can’t imagine this trip without Pablo! He was amazing at his job. He is a pleasant, out-going person who never meets a stranger. He called ahead to make sure we were well-received. He made all the arrangements and I didn’t have to worry about a thing. He was knowledgeable about everything, and went out of his way to find/point out details that enriched our experience. He took us to traditional places that made our experience more authentic, and it seemed he only chose places he knew so he could be sure of the quality. He joked with us and had fun, but he was also there for us when we had struggles without making us feel bad about it. My students absolutely adored Pablo and hope to see him again!
We returned Friday from a truly FABULOUS trip to Italy and Sicily! The company really out did itself! The hotels were of exceptional quality and meals were gourmet local cuisine. The local guides were extremely knowledgeable and personable. But it was our tour manager, Larry Alexander, who made this trip the best we have ever had.
Nikolas worked so hard for both groups. I think she really made the trip go smoothly! I can not say enough good/great things about how she was able to handle so many of us. She had so much responsibility--- but she made it seem effortless.
Kate added a lot of fun and local character to the trip. The kids responded
well to her. Overall, fantastic experience. Kate was a HUGE reason for this
Rachel is the best courier we have ever had. She goes above and beyond to do things for us and our students.
Myriam was fun and enthusiastic and tried to cater to any special requests our group presented to her.
Sara was wonderful and we thoroughly enjoyed traveling with her. She dealt with everything in a very professional manner.
Paola was amazing. The students all loved her. Great sense of humor!
Our tour director was great! He went above and beyond his duties to assure that everyone had a fantastic time on the trip.
Extremely knowledgeable,very friendly, a good speaker and kept the tour going at a good pace. We loved him!
Passports is the ONLY company I will ever travel with! We have always had excellent hotels, meals, travel accommodations, tour guides, etc. The office staff is the most helpful, honest and informative. I consider everyone I have worked with as a friend.
I think she really made the trip go smoothly! I can not say enough good/great things about how she was able to handle so many of us. She had so much responsibility--- but she made it seem effortless!
Bibi was amazing! Fun! Flexible, creative with our time usage. She was a complete delight.
Sacha works 24/7 to ensure that every detail is covered and that no time is ever wasted. His knowledge also enriches each experience and he is very clever in keeping teenagers engaged.
Tours were on time and very interesting with guides whose English was easy to understand. Students had a wonderful time.
Pablo is so knowledgeable, patient and accommodating! I am so thankful that he was our courier. He has a natural way of making each person feel important.
Matthias continues to impress with his passion and enthusiasm.
Larry worked 24/7 for us. No matter what the concern, request, problem, he handled the situation professionally and resolved it. In short, he was AMAZING!
Frances was at the top of her game for this trip. She was wonderful; and she was a big part of the trip's success
Rose is an excellent guide who knows Paris like the back of her hand. She is patient and allows younger students to savor the moment and cares for them as if they were her own children.
Paola is the greatest! She's so organized, everybody loves her and she goes out of her way to provide the best experience possible for us on tour.
Sacha is simply THE BEST. Tireless, knowledgeable, positive, informed, comforting.
Mattias was wonderful. Our students loved his passion for guiding them on a tour that was life changing!!
Paola is top-notch. She is prepared, organized, and sets the perfect tone for the group. She provides wonderful educational information, anticipates the group's needs, and always looks ahead to what is coming next
This was the best trip. Students and adults had a fabulous time and I would highly recommend passports to other teachers for overseas travel. I am in a French teachers blog of 3000 teachers and have already posted about our amazing experience. It was organized, well designed, wonderful staff and truly, Frances deserves huge reward for her outstanding ability to lead our group. I couldn't be more please. Thank you for making my last group travel experience a perfect ending.
Frances made our trip spectacular. She is professional, jovial, knowledgeable and we were blessed to work with her. She is truly top notch.
Annemieke is beyond compare. The confidence that she has, the role she plays with students, her exceptional language skills and knowledge are beyond reproach. She ALWAYS goes above and beyond to help the teachers and the students. OUTSTANDING!
Myriam was awesome! She is very knowledgeable and her level of dedication to her group was evident during our time in Paris.
Our guide did a wonderful job! He was willing to make adjustments as needed and was very informative, inspirational and caring for our students. I would suggest him for any group of kids!
Ms. Cereda was very personable and her knowledge was very impressive. Ms. Cereda's stories were very refreshing. My students still talk about how they wish they could take another trip to see Ms. Cereda.
She was fabulous, great personality, very knowledgeable. We would love to have her as our courier whenever we travel again.
Thank you Passports for making this one of our very best trips abroad. We had a great courier in Kate. She is delightful, so much personality. And she always took care of us. This trip was fun, no stress, no drama, but a lot of laughter and great memories
He is great with the students, and he always has them laughing and enjoying their time. He is also very knowledgeable of history, business, politics, and all-around StreetSmarts. Words cannot express how grateful I have been to have Gearoid as a tour guide for the majority of my trips with Passports. He is a valuable asset, and I hope that many other students get to enjoy his wonderful sense of humor and attention to detail courier skills
Nikolas was an extraordinarily attentive tour guide. She always had the participant's needs in mind and added so much to our trip with her personality and humour. She always went above and beyond in terms of her responsibilities.
Kind and very helpful. Informative and entertaining. Answered all of our questions with enthusiasm.
Niki was excellent. She was thorough and prepared and cared deeply about the job she did. Like most groups we required patience, and Niki was excellent in working with us
She is always available, pleasant, professional, and smiling. The students love her. She works very hard to please everyone and deserves a gold medal!
PAOLA WAS AMAZING!! She went above and beyond every day. She was so helpful and informative. Everything was prepped in advance. She was so nice. The kids loved her, the chaperones loved her.
He did much more than I have ever experienced a courier doing, and was just generally fantastic.
She was by far the best guide I have ever had and perfect for what I wanted my students to experience.
Sara was very knowledgeable, flexible and handled logistical details promptly and effectively.
Kate was amazing! She was so warm, welcoming, and helpful. She made the experience so enjoyable.
I can't say enough great things about Victoria. Very punctual, friendly, professional, caring and organized all of our daily activities flawlessly.She adjusted to things we wanted and worked with us and our student's needs and accommodated accordingly. It was truly a pleasure to have her with us on this tour.
Paola was always available for the group and made sure everything was in order. When a minor issue came up Paola quickly had a solution and easily accommodated the travelers.
Marc did a great job. I feel he went above and beyond what was expected.
Sophie was extremely efficient, capable and dependable throughout the entire trip.
Jo is a tremendous guide, attentive to every need the students and teachers could have asked, gave 150% of her time and attention to us and went above and beyond our expectations. She deserved every bit of the recommended tip and more!
Kate is the best tour guide ever! She deserves so much recognition. Kate connected with our kids, helped everything happen, advocated for our group, laughed with us when things did not go exactly as planned. She is an amazing person! Shawn is great about answering ridiculous questions and helping plan a great trip!
Babette was efficient and helpful. She went out of her way to make sure everyone had a good time. She treated our large group of 50 people to escargot -- something my students enjoyed and never would have tried on their own. After dinner in St. Malo she took everyone on a tour of the ramparts - a highlight of our trip. When we arrived in London, she took us on a walking tour to keep students awake after the long flight. She planned each day and night to keep students busy and occupied. That way they could not get into trouble - ha! She constantly reminded students to be safe, something as a teacher I very much appreciated in these times. She is the best guide I've ever had in 20+ times of taking students abroad.
Wish I had discovered your company earlier in my career. Everything was fantastic. Thank you!!
Passports is a great company that tries to give an educational travel experience to each traveler. Travel is all about adaptation and experiencing new things. I appreciate all the people who made this trip happen, and feel that I and my travelers gained valuable perspective and insight from this tour while having the time of our lives. Thank you!
EVERYTHING was perfect! This trip was by far the most incredible experience anyone could have ever asked for. I could never be more thankful for this amazing experience for my students!
The trip was excellent from start to finish! Thank you! The hotels were clean and nice, and the food was really good. We loved our us driver, John, and our tour guide, Frances. The trip was great! I would wholeheartedly recommend Passports to anyone wanting to take students on a trip abroad. Our experience was wonderful!!
Paola learned the kids names quickly and built a quiet and appropriate rapport with them. She handled issues quickly and was very pleasant to work with. I would request Paola again.
Of all the tours I've taken, Frances was the most involved tour director with the students. She quickly got to know all of their names and learned about all of them. Frances never separated herself from the group and enjoyed interacting with the students and parents at every opportunity.
What an honor to have been in Mr. Malcolm Miller's presence at Chartres, let alone hear about the cathedral from him!
I continue to appreciate your staff and will continue to recommend Passports to my colleagues. Thank you!
This was my best trip yet! I believe that the sites were well chosen. I think we will stay in smaller towns/cities like Salzburg and Luzern in the future. The kids were able to be "set free" (in small groups) to explore on their own, which may have been their favorite part. I cannot recommend Frances enough - she was like a long-lost friend on this trip. We were in contact before the trip which made things run more smoothly. Many thanks!
Fantastic experience as always. I absolutely enjoy every aspect of planning with Kathy and the trip experience with Anne-Claire. Thank you so much for allowing me to "share" the incredible opportunity of travel with my students and their families. We look forward to traveling with you again soon.
Myriam is a class act. She consistently went above and beyond the call of duty to help us and our students. We had one student who got sick and needed to go to a doctor, Myriam not only scheduled the appointment, but accompanied the student to help translate and ensure she got the medicine needed at the pharmacy. Myriam adapted our itinerary daily according to our needs, and put students' needs above her own. On the hottest day of the trip, we were on the walking chocolate tour. Temperatures were near 105 degrees, and Myriam ran students' water bottles back and forth, filling them so they could stay cool. Everyone adored her -- she is the best!
Tom did an excellent job! I highly recommend him for any trip. He was able to relate to students, chaperones and locals so well. He added a personal touch. On one particular bus ride, Tom was controlling the music. He picked songs that brought everyone's spirits up, and were just right for the students and chaperones. He is truly gifted at reading people. Tom's knowledge of history, culture and contemporary Spanish life were impressive, and truly added to our experience. Tom was a great asset to our group.
Friedemann accompanied us on our two German tours. He helped me connect with both my paternal and maternal families. At the same time, we were able to discuss the real nature of the USA and Germany - rather than just tourist talk.
Paola is just an amazing person. She knows what I want or need before I do. She's so knowledgeable, patient and professional. Besides all that, she treats me like a king, literally!
Tom is Mr. Spain. I love traveling with Tom because he shows us the "underbelly" of Spain. I have never eaten such good Spanish food before I started to travel with Tom. He's my "go to" guide for Spain.
Passports is definitely doing things right. I don't have to worry about anything, knowing that the office in the US and the European offices are constantly watching over us. Paola and Tom reported back on nearly everything. I truly appreciate this, as well as Julian coming to say hello. It's nice to be appreciated.
I feel like this email should be addressed to every single person at Passports - - because it had to take the entire village to put together the trip we just finished! As you know, we have enjoyed your trips for many years, but this one was absolutely over the top. The hotels, the food, Klaus, and Sacha were everything we could have imagined. I think this trip ranks as my very favorite. Thanks again for putting together a trip I will never forget!
Matthias was the best Tour Director I have had on any trip. Everyone in the group just loved him, and felt that he made the trip experience exceptional. He made the trip appear to be seamless, but of course that comes with a lot of work. He was very knowledgeable and we learned so much from him. Who he is as a person made a tremendous impact on every member of our group. He was engaging, personable, and we felt very safe with him. He did not take our group to cheap souvenir shops and waste our valuable time. He stayed with the group even when we had a city tour guide, in order to help and support us. He was kind, had great stories, and shared his own story when we asked him about his experience growing up behind the Berlin Wall in East Berlin. He had a great sense of humor, which we all enjoyed. Being 6'5" made it easy to always see him in a crowd!
Kate is truly a treasure. We are glad to know her. She takes care of our students as if she was a teacher in our school. Only better!
Larry was amazing. He went out of his way on many occasions to make our trip extremely enjoyable. Kris and Dale also deserve praise for being so wonderful to work with!
The trip exceeded my expectations! Students and chaperones were impressed with the quality.
Roberto made sure the kids and adults tried many different things. He constantly tried connecting with the kids and listened with concern and compassion when we needed anything. He spent every moment going above and beyond our expectations. He is truly an asset to your company. The kids loved him as did us adults!
Karen H. was fantastic. She made sure we had a plan for our free time, and helped me with some suggestions and logistics I wasn't sure about. She reached out several times on her own time to check in on us and to make sure if we needed anything or had any questions. She was great!
Marc Alia is the best guide I have ever traveled with. I simply cannot say enough things about how wonderful he is. Marc went out of his way to make this trip simply magical. He made every moment perfect! I can't wait to travel with him again!
I'll never use another company. Kris was great and quick with answering and responding to questions. our tour guide, Frances, was super AWESOME. The kids loved her and still ask about her! On t'aime tellement, Frances!
Frances was never grumpy, never lost patience (and she had a million reasons to!). I was constantly amazed by her great attitude, ability to make us laugh, remember what everyone needed, and ease at including everyone. She was, in a word: amazing!
There are a lot of details in planning and trip, and everything (and I do mean everything) went very well. All transportation connections were met. All lodging accommodations were ready for us. Every meal, excursion and event were ready when we got there. This doesn't just happen. It takes a dedicated team of professionals working together to plan, organize and execute each item with precision and purpose. On behalf of our entire group... THANK YOU!
Matteo was an outstanding courier, maybe the best we've ever had on a Passports trip. We all found him to be professional, polite, personable, quick thinking, responsive to our needs and requests, knowledgeable, resourceful, and possessing a great sense of humor.
Without question, there were two key factors that made this trip work so well. The first was the excellent planning by Passports operations staff. Creating an itinerary that encompasses so many details is an extraordinary task, and you did it very well. The second equally important factor was our outstanding tour directors. A plan can be no better than the people who executie it. Matteo and Samuele are highly-skilled communicators and planners, able to improvise as needed to accommodate any situation or circumstance.
A+ Wonderful itinerary, fantastic weather, knowledgeable guides, easy travel, supportive, caring and informative tour director! Thanks for a great trip!
My group is so fortunate to have had the opportunity to travel with Matthias. He always goes above and beyond as tour director. One example is when he literally gave a traveler the shirt off his back! He arranged for those interested to go to a Baroque concert in Salzburg. One young man was able to join at the last minute, because Matthias gave up his ticket. But also, the traveler was wearing a t-shirt and shorts. Matthias gave him his button down shirt, and then wore the student's shirt the rest of the evening! We took a great picture of the two of them wearing their swapped clothing! Matthias's zest for life is infectious, and the travelers fed off that energy.
My experience home and abroad in dealing with Passports, and all of those associated with the company, was fabulous. I know I speak for our group when I say everything from the tours, to the hotels and food, was great. Everyone in our group had positive experiences and an excellent time in both London and Paris. I'm excited about the potential to organize another trip in the future!
Alison, our tour director, was perfect! She was so knowledgeable about the history, culture and travel arrangements of our group and our itinerary. I was extremely impressed by her kindness to our travelers and how accommodating she was to each person. Alison took time to get to know each member of our group, and tried to personalize our tour as much as possible in order to give each traveler the most valuable experience. I found Alison both professional and personable. She was punctual and represented Passports in an extremely positive manner. She was an excellent leader and I would be honored to have her lead any future groups that I am able to organize.
Giannis (Yiannis) was a perfect Courier for our group! He related wonderfully with everyone from our youngest (12 years old) to our oldest (86 years old).
He went out of his way to make sure our trip was rich with Greek culture, made all of our connections and accommodations seamlessly for us. He has a great sense of humor and related so well with the students. His passions for his work, his love of Greece and culture gave us all a love for the country and a desire to return. Yiannis also invited the group to write a poem to share about our experience in Greece. This ended up being a reflective and excellent activity for all. We became like family.
There is a reason I keep working with Passports, and that is the exceptionally high quality of personal service I get every time. Thank you to Michael for the organizing, and to Myriam for her outstanding work with our group.
Myriam: The best tour director I've ever had -- and I've had at least 7. Knowledgable, well-organized, personable, and truly went out of her way to see that everyone in our group received personal attention.
Frances is excellent at what she does: She communicates well, plans ahead, and makes sure all students make everlasting memories.
Eileen Farrell is a delightful person and an extraordinary tour director. In fact, many of the group (myself included) thought she was our best TD yet. We were immediately impressed with her personality, infectious smile and polite manners. A people person in the truest sense of the word. She is an excellent conversationalist and had knowledge on a wide range of subjects. The ages in our group of seven ranged from 21 to 66½ and our physical abilities and stamina ranged widely too. Accordingly, she was ever mindful of our individual needs and limitations and made every effort to accommodate us all. Eileen was punctual and always the first to arrive whenever we gathered as a group. She was well prepared and extremely knowledgeable about all facets of Ireland’s history, economy, customs and culture. She answered or got the answer to every question we asked and engaged with every group member (one on one) at various times on our trip. I thoroughly enjoyed her perspective on Ireland’s history and her explanations of Ireland’s relationship with England. Our excursion to Ashford Castle and Cong could not have been better. The weather was perfect and the scenery spectacular. The boat ride into the castle was quite memorable. The high tea was very special and something that we all thoroughly enjoyed. Everything looked immaculate: the room, the table, the serving dishes, the floor length food stands, the delicious tea sandwiches and the delicate, picture perfect pastries. The wait staff was properly attired for the occasion and their manners and service could not have been more cordial or helpful. In addition, the castle gardens were perfectly groomed, and the fountains, landscape and flowers were breathtaking. In the background, Eileen was routinely confirming our next restaurant reservation or coordinating our itinerary with our coach driver or giving us ideas about what we could do in our free time. She made it all look easy. Her commentary as we drove through Ireland was both interesting and entertaining. She is an avid gardener, and often identified the flowers and plants we were seeing. She always found a great place for us to have lunch. Maybe the best lunch we had was Smugglers Inn in Waterville, on our Ring of Kerry excursion. The food was outstanding and after we finished, she showed us the statue of Paine Stewart on the Waterville Golf Links. Eileen absolutely insisted that she pay for her own beverages and food, even though we offered to include her items with ours. Honesty was another of her outstanding traits. Eileen often told stories of her family and heritage to better illustrate Ireland's points of interest and landmarks. And in turn, we told stories about our families and life in America. When the trip ended, it was like leaving a family member behind. It was hard saying goodbye, but I hope that we'll meet again some day.
Sara was an exceptional guide. Just the right mix of information, humor, personal stories. The people LOVED her, including me. She was so organized and thought things through ahead of time. When you have a guide who knows what he/she is doing, it takes the pressure off of the group leader. I could relax knowing that we were in such capable hands. She went above and beyond the call of duty, even going back to a store in Lucerne (while were settling in for dinner) to get someone's Swiss army knives engraved, for example. My 76 year old who has been everywhere on many tours said she was the best guide he's ever had. There you have it.
Tara was the glue that made our visit to Puerto Rico run very smoothly. She went over and beyond, from purchasing extra snacks for the kids to braiding the girls' hair. Tara became one of us, which put us at ease and took the worry out of being in a foreign place. If she didn't know an answer, she has a knack for finding it out, and getting things done. It would have been a very different experience without her.
Passports has proven, time and again, to be head and shoulders above the other educational tour companies. Your attention to detail, from planning through execution, is impressive. The hotels, restaurants, and most importantly, guides are second to none. I was very pleased with this tour.
I don't think we could be happier. Kris Weinand was there from the start and walked me step by step through the sponsor/team lead process. She was the reason I got the academic approval as faculty from my college and the reason my team went. Georgina was truly inspirational! Not only did she solve the litany of problems thrown at us by traveling during a virus situation, she made the tour even better!!! Somehow, she got us access to an extra castle, knew the special details we all wanted to know, and anticipated everything we wanted before we even asked. I am so happy and these two are the reason why.
Customer Service
Passports was very helpful in making this trip work (especially since my group was very last minute in terms of commitment). I was impressed by the customer service and their willingness to work with us to make the trip happen.
I'm very pleased with all aspects of the trip planning and support. When in Italy, I found we had royal treatment as far as the hotels, meals, local guides, the flight. The two schools with which we traveled were very friendly, all got along well students as well as adults. It took half an hour for the groups to say goodbye at the airport. They're keeping in touch via e-mails and can't wait for the next trip. We all agreed that Paola is the best guide par excellence. The students adored her and listened to her.
Overall, our travel experience was excellent. Everyone was very pleased with this itinerary. Thank you very much for all the planning and adjustments that were made to accomodate our group with the other groups.
It was a pleasure working with the Passports staff. Anytime I called the Spencer office, I was greeted by a staff member with a very friendly tone. Dale would help answer my questions even when the customer service office was technically closed.
Kudos to Passports for scrambling to arrange our trip to Ecuador on the spur of the moment due to the State Department travelers' warning about traveling in the Machu Picchu area. Kris and Dale saved the day. The trip to Ecuador was fantastic. The guide/courier may be the best we had on 6 Passports trips we've taken so far. The food was also excellent at every stop.
I sometimes felt out of touch, but in the end it was because there was nothing for me to do, Passports was taking care of everything!
I started out with nothing but the desire to give my students the experience of a lifetime. I had no idea how to go about it; plus I found the entire prospect daunting. Enter Kathy Bernard. She held my hand when the terrain felt rough; and she turned on enough light when dusk encroached and threatened to put a damper on my enthusiasm. She did all of that without once making me feel like I was a dimwit.
I am so happy with the kids coming back and their faces lighting up. I was impressed with Michael stopping in to check on things as well as Dale always being available for questions. I can always count on Kathy as well. I am so happy with Sara and Vivi, they worked very hard to keep up with me and the time difference. Couldn't be happier!
As this was my first time leading a group after years of successful travel with Richard Zone, I appreciated the help and timely responses I was given by your staff.
All problems were solved for me. Little and large problems were all solved. Everyone at Passports was very helpful and always available.
Love this company and what they do for us! They are willing to work with our students and program, which is great since most of our students have to fundraise to travel!
Michael Ford helped me plan a personalized itinerary that suited my group perfectly. He spent a significant amount of time over a period of more than a year helping me to successfully plan this tour. He was very sensitive to my wishes, but he also made excellent suggestions which made the tour even better.
This was my 10th year in a row for a Passports trip and I already have a trip scheduled for 2014. I continue to be pleased with the quality of service. It is so rewarding to see my students and adults so happy with the trip and complimentary of the planning. We look forward to another wonderful experience in 2014.
Michael did an excellent job of keeping in contact with me. Dale was available to answer questions. And it was very nice to hear from Shawn as well, as he was my former admissions coordinator. Passports provides a true family atmosphere and I appreciate that. While in Tours, I was approached by a teacher with students traveling with another agency (several initials, one of them a C). She asked how satisfied I was with Passports. I told her that I was extremely satisfied and gave her some examples of your excellent service. I expect you'll be gaining a new customer soon.
Overall travel experience was great. The trip was exceptionally organized as all Passports trips have been. Kathy was great to accommodate all special requests before departure to fill 'free' time or include special things. We experienced no unnecessary waiting or waste of time at any hotel, restaurant, tourist attraction, etc. which is exceptional with a group this large that attended so many places. I especially appreciated our group having our own bus and courier. That made this trip SO much more enjoyable. Anne-Claire was great as always.
Passports is awesome. I would not travel with any other company. I am so impressed with the staff and travel accommodations. It is so easy to plan the perfect trip!
Took a chance with a company I really wasn't familiar with by reputation. Could not have been more impressed and pleased. Contact was great before and during trip. Flexibility was allowed. Highly specific support that allowed me to do more on my own and do it well was great. Just great all around. I will be a big promoter for your group to any who are looking to lead trips.
I have nothing but praise for Roberta and the Passports team for accommodating our requests to put together a super custom itinerary. Total cooperation and professionalism.
Everyone raved about this trip, and many of my participants have indicated they want to travel again in a few years. I wouldn't dream of traveling with anyone but Passports. You came through with flying colors to create a quite memorable experience for all.
Everyone on the stateside was exceptionally helpful in the planning and fruition of this trip. Any changes, requests were all handled professionally and with great care, as always. I feel as though I am dealing with a family company as opposed to any other student travel company. It is a 'family' experience when planning a trip.
Your customer service was outstanding. I had several problems as well as miscommunications/misunderstandings that your customer service rectified beyond my expectations. You were wonderful.
This travel experience was excellent. There was support at all levels from planning to the actual trip. I have used other travel companies and Passports is among the best. Hotels and restaurant selections were very good. I had students who did not want to come home at the end of the trip! Some are already expressing a desire to go back on my next trip in 2015 and we have only been back in the USA for 17 hours!! That says a lot!
We had another wonderful trip! :) Many of our travelers are repeat customers so that speaks for itself in how pleased we are with everything the Passports staff does before and during our travels. A sincere THANK YOU TO ALL!! :) We are busy planning for our 2015 trip!!
Shawn was excellent and extremely helpful at the last minute when one of our travelers had issues with her passport. The entire booking staff in Boston that was able to get her on a flight the very next day was amazing!
Everything ran smoothly and the staff was extremely helpful with our late traveler. I can't say enough about the staff - this is why we continue to travel with Passports.
Michael was extremely helpful with all aspects of our travel experience.
Kathy is my saint. And Paul is great!
Roberta and Dale were, as always, very helpful.
I have thoroughly enjoyed my travel with Passports and have a high regard for the staff. The couriers have been excellent and personable. Thank you for 12 years of wonderful experiences in a part of the world I now love and being able to give others the same opportunity.
Everyone I spoke with here was helpful, friendly and well-informed.
Everyone from Passports deserves special praise, truly.
I appreciated how Michael and Julian checked in with me occasionally. Gave me a sense of security, especially since I did not have a courier physically with our group.
Overall, the trip was excellent. Great trip, great group, and great courier. Thanks to Passport staff!
All my questions were answered in a timely manner and I felt the staff at Passport really cared about my group.
I have been extremely happy with the services provided by Passports and will recommend your company to colleagues.
Kris W. was wonderfully helpful!
Kathy is always very good to contact me promptly.
As always, we enjoyed a great trip. I would recommend this same itinerary to anyone. Passports has always done well for us as a travel agency.
Knowledgeable, friendly, helpful, bent over backwards to provide individualized attention to groups.
Dale Davies :-) Thank you for being there for us!! You're the best!
As always, class act and job well done. I recommend Passports to anyone I have contact with in educational travel.
I was impressed with the stateside experience!
Roberta provided the support and reassurance that I needed to insure that all bases were covered every step of the way. She was always accessible, patient, and kind with me and for that I am eternally grateful.
Every single Passports staff member that I interacted with mirrored the level of professionalism and true desire in seeing that our trip was top notch! Thanks so much!!!!!!
I gave Passports a try because of the outstanding stateside representation!
Dale is always ready to help, gets the info to me and makes the whole process smooth by being so proactive.
My questions were always answered. No real problems!
Roberta is to be commended for always making the planning process go smoothly!
Laura was great to work with; always available to answer questions!
The tour and everyone at Passports involved was great.
My communications with Kris have always been responded to immediately and with great result.
Everyone was great and always available to answer any question.
Excellent planning!
When the Air Traffic Controllers went on strike in Paris the day we were supposed to leave, the New York office was incredibly helpful.
Dave and Dale at the office and Tom on the tour. All exceptional!!
Dave and Dale were wonderful. Always responsive to my every inquiry.
I have loved my dealings with Roberta and Dale.
Kathy made regular contact making sure I was prepared and that my group was informed about everything. She took care of a few adjustments that needed to be made with airline reservations, and patiently answered all questions and gave helpful tips and plenty of reassurance as this was my first trip.
Special praise to Michael for going above and beyond to help me make my first trip successful.
Michael and Julian went beyond the call of duty when we missed our connection. Everyone in our group was amazed at the efforts to make up for what we missed due to airline problems. You earned tremendous praise from the group that was able to stay an extra day to make up for the lost day. On a personal note, I was so happy to be able to meet Michael and Julian in person. In the end, it is all about relationships. That is what earns customer loyalty. They have certainly earned mine. Thank you!!
I truly appreciated all of Roberta's help. She answered the phone even later in the evening and answered all my questions or directed me to someone who could. She was always genuine and I felt that all my questions and concerns were important.
Shawn listened to all my concerns and FIXED them. Excellent. Myriam was great at answering all my questions as well and very friendly.
When our driver was late at the airport (no biggie), a rep from Passports came to check on us - awesome!
Shawn and Dale, as usual, were prompt in response to questions and supportive of our requests.
All at Passports were helpful, but Dave was particularly helpful.
Vivi and Dale were both very helpful.
Vivi was exceptionally helpful. She called me several times and we spoke at length. If she did not know the answer to a question, she made sure she found the answer for me quickly.
Roberta is awesome and amazing!!!! The experience was great!
Customer service provided was outstanding. Hotels and locations were ideal.
Paul was very helpful!
Much appreciation to Laura and Dale!
The overall communication was good, I had many conversations and check-ins initiated by Laura. She was very good about sending out materials, and answering my multiple questions.
We had a great experience working in the community on various activities. Passports was very responsive to the needs of the group, and organized an additional zip lining activity.
Kris was responsible for a great experience getting the trip organized. Kris had tried to get my business for the past five years and I am glad that I did try Passports. Kris always responded to my phone calls and e-mails promptly. And always tried to find a solution to issues or concerns. Kris is a great assest for Passports.
Julian was a wonderful help. He was easy to get ahold of and was a great help in working out issues.
Kris helped and guided me so much on this trip!
Special praise to Kathy for being so prompt to answer calls and get information to me. And to Rachel for being quick to change plans when the need arose and also for helping me to assist student who got ill on the trip.
Kathy has always been extremely helpful and positive. Dale was also prompt to help out with verification of names or other details related to payments or problems with fees/billing.
Shawn Bernard was always very helpful and accommodating to our group.
Roberta was the best guide!
Special praise to Dale, Vivi, and Sara, not to mention Kathy and Myriam who answer my questions when I call!
All in all, the trip was great! Passports & Vivi did a great job making things run smoothly. I think it was especially helpful that Vivi and I could talk before the trip, so she knew exactly what I was expecting.
Kathy Bernard was superior, as always!
I commend Passports highly on the location and quality of hotels. Thank-You for doing your research and helping us to be in a central location. I also thank Dale for all her extra work and time.
Laura was very available, Willliam was extremely knowledgable and understandable, Larry was very attentive.
Paul always made himself available to answer any questions.
I have now traveled with Passports with adult nursing students for many years and have come to trust the service provided by Roberta and the entire Passports staff/organization. There is a real personal touch that is conveyed to each travel participant as well as group organizer.
Perfect.
Special praise to Shawn and our courier - Larry. Our long distance driver Javier was fantastic. Out of all the trips and all the driver, he was the best we have ever had. He did extra things for us that no driver has ever done before. He is a keeper.
I really appreciated Kathy's persistence and professionalism in keeping in contact with me.
Special thanks to Paul and especially Laurent!
Awesome work for us. All were very impressed.
All was well taken care of stateside. Questions were answered to everyone's satisfaction. Thank you to Shawn, Dale, & Myriam.
As always a super job.
Sophie and Giles were excellent!
Dave is always on top of things! We appreciate his prompt response whenever we need something. The gentleman (Kevin) who took care of rearranging airline seats was very helpful!
Special thanks to Kathy who responded to all our questions and concerns.
Everyone has been very helpful!
Shawn and Dale were both great and very helpful!
I was always able to talk to someone, my questions were answered in a timely manner and my concerns were addressed and taken care of.
We were all very happy with our trip experience, we were on the move constantly and had excellent guides... I thought the trip was very well planned to fit everything in.
I cannot tell you what a wonderful experience Puerto Rico was! We had a ball! Your colleagues are so warm and kind—I miss them already!
The trip was so fabulous for so many reasons... the obvious ones, of course, being sun and warmth, but it was such a treat to experience what the students do when traveling on a student trip. I had forgotten how exceptionally exciting it is to see and to experience something new. This experience will stay with me for a very long time, and I can easily foresee returning to Puerto Rico.
I wanted to say thank you to you and all the staff at Passports for making our time in Ireland simply amazing. We enjoyed every second there. The hotel was wonderfully situated (as they are on the trips with my students) and so comfortable. The food at the Gresham and the Europa hotel in Belfast was delicious, the city tour and trip to Belfast with Irwin was delightful, the Musical Pub Crawl was so much fun and the last night at the distillery was the highlight of it all.
You are all too sweet! Thank you for making January so sunny and bright by taking us to Puerto Rico! We had an amazing time!
The teachers' seminars are spectacular but they also show the personal attention and heartfelt warmth which characterize the day to day operations of Passports. We thank you most sincerely for all that you have done to promote travel and good will.
Just want to thank you guys again for the amazing time this weekend in Puerto Rico. I am so thankful that we had the opportunity to both go. It was great meeting you guys. We really feel that Passports is an excellent company.
It was lovely to finally meet you both and put smiling faces to your voices. We loved the hospitality and camaraderie and generosity. The hotel was just fabulous.
Our trip this year went flawlessly as they all do thanks to all you do behind the scenes, such as arranging all aspects of transportation -- air and ground.
Shawn was very helpful in planning and guiding me through my first time as a tour leader.
Amazing. I could call passports and talk to Shawn at any time. He always was available to chat but if by change he was out of town, I know when he would return. Shawn helped me with the airplane seats, travel information and choosing the tour and dates.
Passports is the best in the business and always will be because their staff and organizational skill is based on high standards.
I felt very supported while overseas with these students WITHOUT a courier, by choice. I had several Passport folks I could call at any time. Julian was amazing with regard to all of the details and follow through, continually sending me texts to make sure we were in accord.
I have lead my own groups in the past, making all arrangements myself and with the students. The night before departure, I was amazed at how calm I was and actually questioned as to why I was not stressed out. I came to the realization that I was confident that Passports had everything 'covered', myself, the students, reservations, transportation, tickets and details. I will definitely contact Passports first to price out my next boutique adventure with students.
Dave has to be the most efficient and patient man on the planet! He answers every question... every time I have needed something he has come through for me.
The staff at Passports is extremely polite and helpful - a welcome change from some other businesses I have dealt with.
The personal service and customer care are extraordinary. I feel like Passports does backflips to accommodate my requests. Every element of the trip is thought through and all the hard work creates an excellent, excellent experience!
Sophie was amazing as our courier. She gets to know every single person by name (39 people!) and explains well what we are doing, where we are going, how long it will take, etc. The work that all the behind-the-scenes people do is amazing. The way you put together the trip, the logistics, hotels and food is first-rate. I cannot thank you all enough for yet another incredible trip!
Thanks to Dale for her patience and excellent customer care.
I just love that I can call and speak to someone immediately. It is so helpful not to have to be transferred all over the place.
Shawn (and Rachel) were fantastic when it came to helping me plan my custom itinerary. Shawn is a saint when it comes to patience with all of my changes. I don't remember how many drafts we worked on to come up with the PERFECT one!!!
Kris has worked with us all nine of our trips and instinctively knows how we do things and anticipates our desires in her planning.
Is there anyone at Passports who deserves special praise? Kathy - great help/support from Enrollment Guides to 'Have a great trip tomorrow!
I have traveled with some other organizations on previous occasions, but I will continue to travel with Passports in the future due to the great service and accommodations!
The Passports' staff is always there and ready to respond to any and all travel issues. My pre-tour experience was consistently pleasant, positive, and professional.
As always, Passports does it better. The cities are the same regardless of the tour company. The difference is pre travel communication, quality of hotels and meals, professionalism of your couriers and tour guides. A job well done but never surprised at the quality of the trip for the kids.
I was very impressed with Passports. Everything was very organized from the planning stage, to the convenient flights, to the hotels and restaurants, great care was taken to provide the best for us. I have been travelling for over 20 years. I wish I would have found your company sooner. You have great incentives for teachers. This is a 24/7 job when I travel, and I felt I was rewarded for my efforts. Thank you so much!!!
This trip delivered exactly what Passports said it would. We had a wonderful time in a beautiful setting. There was no part of it that was disappointing, and we felt like we got every bit of our money's worth. We were exposed to a variety of Costa Rica's climate and activities. There was a nice balance of community service and tourist activities. The homestay made the trip very authentic and allowed my students opportunity to use their Spanish. I will recommend Passports to others and use you again.
This is why I come back to passports over and over. I always feel like I am well taken care of, not only as a group leader, but as a person who cares about her group and my high expectations are always met. Thank you!! Honestly, I have many choices for travel companies but the consistent excellent service I receive from passports brings me back over and over. Quality and service. You just don't get that everywhere. But you do at passports.
This is the first time I've had NO problems while abroad. What a relief! Everything was wonderful!! I can't thank you enough!
Passports is the ONLY company I will ever travel with! We have always had excellent hotels, meals, travel accommodations, tour guides, etc. The office staff is the most helpful, honest and informative. I consider everyone I have worked with as a friend.
Michael was very attentive to my needs as a first time group leader.
I would and I do recommend Passports to all who ask about travel.
I shall never stray from Passports.
I was thoroughly impressed from the time I contacted Passports until the time we arrived back home after our trip.
I enjoy the personal attention through the whole process!
Everyone was always ready to help me and/or my travelers & potential travelers....sometimes even before we asked.
I appreciate Passports' attention to the little things. This was one of my best trips. Every hotel was great. Every restaurant was great.
All materials and support was helpful, clarifying, prompt and reassuring for both myself and the parents.
Passports met and in some instances surpassed my previous group travel experiences
I love working with Passports!
As a first-time group leader, they guided me with ease and because of that, I can't wait for the next trip with Passports.
Thank you Passports for making this one of our very best trips abroad. We had a great courier in Kate. She is delightful, so much personality. And she always took care of us. This trip was fun, no stress, no drama, but a lot of laughter and great memories
I always felt that my questions were answered quickly and thoroughly and leading my first trip was MUCH easier because of their efforts.
Kris was SO SO HELPFUL! And always responded so quickly with any questions we had!
Passports was great-- we had all of the materials necessary. Parents were confident in us and Passports.
Our first trip overseas was a huge success. We are already looking forward to planning another one. Passports planned everything excellently. As new chaperones, Passports ensured everything was taken care of. We had no worries due to their extensive planning and prepping
Everyone went out of their way to answer every question and to get the information to us on time.
The Passports staff made themselves available whenever, and followed up thoroughly.
I loved my experience with Passports. From the planning to actually traveling abroad, Passports has been very supportive.
Everyone I spoke with was great and helpful. Very organized and informative.
As always, the Passports staff did everything possible to make this an amazing trip for the students. Passports has continually been patient with and receptive to my questions, requests and concerns.
Shawn is great about answering ridiculous questions and helping plan a great trip!
Paul was always patient and helpful. On the rare occasion when he was not available, Shawn and Dale were always cheerful and ready to help. I appreciate the fact that Passports did not call me during the school day -- unlike other companies!
Wish I had discovered your company earlier in my career. Everything was fantastic. Thank you!!
The organization of this trip was outstanding. Even though this was my first trip as a group leader, I didn't feel confused or lost at any point in the preparation phase. Paul was also quick to respond to my questions and to help me with just about anything.
I found the materials sent to me to be professionally made with high-quality information.
Passports is a great company that tries to give an educational travel experience to each traveler. Travel is all about adaptation and experiencing new things. I appreciate all the people who made this trip happen, and feel that I and my travelers gained valuable perspective and insight from this tour while having the time of our lives. Thank you!
EVERYTHING was perfect! This trip was by far the most incredible experience anyone could have ever asked for. I could never be more thankful for this amazing experience for my students!
The trip was excellent from start to finish! Thank you! The hotels were clean and nice, and the food was really good. We loved our us driver, John, and our tour guide, Frances. The trip was great! I would wholeheartedly recommend Passports to anyone wanting to take students on a trip abroad. Our experience was wonderful!!
Paola learned the kids names quickly and built a quiet and appropriate rapport with them. She handled issues quickly and was very pleasant to work with. I would request Paola again.
Passports did an excellent job booking the flights. Direct flights in both directions, and a wonderful timing schedule.
I continue to appreciate your staff and will continue to recommend Passports to my colleagues. Thank you!
This was my best trip yet! I believe that the sites were well chosen. I think we will stay in smaller towns/cities like Salzburg and Luzern in the future. The kids were able to be "set free" (in small groups) to explore on their own, which may have been their favorite part. I cannot recommend Frances enough - she was like a long-lost friend on this trip. We were in contact before the trip which made things run more smoothly. Many thanks!
You guys have done it again -- our travel experience was virtually flawless! I love how easy you make it to plan a trip like this. Even though leading a student group can be stressful, working with your company takes a lot of that away. Thank you all so much for yet another wonderful experience!
Fantastic experience as always. I absolutely enjoy every aspect of planning with Kathy and the trip experience with Anne-Claire. Thank you so much for allowing me to "share" the incredible opportunity of travel with my students and their families. We look forward to traveling with you again soon.
Myriam is a class act. She consistently went above and beyond the call of duty to help us and our students. We had one student who got sick and needed to go to a doctor, Myriam not only scheduled the appointment, but accompanied the student to help translate and ensure she got the medicine needed at the pharmacy. Myriam adapted our itinerary daily according to our needs, and put students' needs above her own. On the hottest day of the trip, we were on the walking chocolate tour. Temperatures were near 105 degrees, and Myriam ran students' water bottles back and forth, filling them so they could stay cool. Everyone adored her -- she is the best!
Passports far excels the other tour companies with whom I've traveled. It is a company genuinely interested in promoting a safe, memorable, educational tour for all travelers.
I was very pleased to personally meet Michael Ford toward the end of the tour!
This was the easiest pre-trip I have yet experienced in 14 years of student travel. It was easy to contact the company and the materials were organized and informative.
I am so excited I found a company I can trust. Passports makes travel easy and enjoyable. The service is commendable, and I will recommend it to my peers and friends.
I have always been happy with the overall travel experience with Passports. That is why I keep coming back for another tour. I am treated as a friend and not just a customer.
Tom did an excellent job! I highly recommend him for any trip. He was able to relate to students, chaperones and locals so well. He added a personal touch. On one particular bus ride, Tom was controlling the music. He picked songs that brought everyone's spirits up, and were just right for the students and chaperones. He is truly gifted at reading people. Tom's knowledge of history, culture and contemporary Spanish life were impressive, and truly added to our experience. Tom was a great asset to our group.
Friedemann accompanied us on our two German tours. He helped me connect with both my paternal and maternal families. At the same time, we were able to discuss the real nature of the USA and Germany - rather than just tourist talk.
Passports is like a family. So much more than just a tour company. They have helped me make my tours so much more personal no company can hold a candle to them.
Working with Passports is so easy. Everyone compliments me on my organization and the great trips I put together. They have no idea Passports takes care of absolutely everything. You make traveling with students so easy. I guess that's why I've done it for over 25 years. Thank you all so much.
Paola is just an amazing person. She knows what I want or need before I do. She's so knowledgeable, patient and professional. Besides all that, she treats me like a king, literally!
Tom is Mr. Spain. I love traveling with Tom because he shows us the "underbelly" of Spain. I have never eaten such good Spanish food before I started to travel with Tom. He's my "go to" guide for Spain.
Passports is definitely doing things right. I don't have to worry about anything, knowing that the office in the US and the European offices are constantly watching over us. Paola and Tom reported back on nearly everything. I truly appreciate this, as well as Julian coming to say hello. It's nice to be appreciated.
I feel like this email should be addressed to every single person at Passports - - because it had to take the entire village to put together the trip we just finished! As you know, we have enjoyed your trips for many years, but this one was absolutely over the top. The hotels, the food, Klaus, and Sacha were everything we could have imagined. I think this trip ranks as my very favorite. Thanks again for putting together a trip I will never forget!
Passports is, as always, the best!
Hilary was so pleasant to work with, and always answered my emails and calls promptly. She was supportive and sensitive to all the needs of the group. She went above and beyond to make sure we had all the information we needed. Thank you!! I am so impressed with the generosity of the Passports team in so many ways!
Matthias was the best Tour Director I have had on any trip. Everyone in the group just loved him, and felt that he made the trip experience exceptional. He made the trip appear to be seamless, but of course that comes with a lot of work. He was very knowledgeable and we learned so much from him. Who he is as a person made a tremendous impact on every member of our group. He was engaging, personable, and we felt very safe with him. He did not take our group to cheap souvenir shops and waste our valuable time. He stayed with the group even when we had a city tour guide, in order to help and support us. He was kind, had great stories, and shared his own story when we asked him about his experience growing up behind the Berlin Wall in East Berlin. He had a great sense of humor, which we all enjoyed. Being 6'5" made it easy to always see him in a crowd!
Kate is truly a treasure. We are glad to know her. She takes care of our students as if she was a teacher in our school. Only better!
Larry was amazing. He went out of his way on many occasions to make our trip extremely enjoyable. Kris and Dale also deserve praise for being so wonderful to work with!
Roberto made sure the kids and adults tried many different things. He constantly tried connecting with the kids and listened with concern and compassion when we needed anything. He spent every moment going above and beyond our expectations. He is truly an asset to your company. The kids loved him as did us adults!
Karen H. was fantastic. She made sure we had a plan for our free time, and helped me with some suggestions and logistics I wasn't sure about. She reached out several times on her own time to check in on us and to make sure if we needed anything or had any questions. She was great!
Marc Alia is the best guide I have ever traveled with. I simply cannot say enough things about how wonderful he is. Marc went out of his way to make this trip simply magical. He made every moment perfect! I can't wait to travel with him again!
I'll never use another company. Kris was great and quick with answering and responding to questions. our tour guide, Frances, was super AWESOME. The kids loved her and still ask about her! On t'aime tellement, Frances!
I love the organization and staff of this company! Everything that is advertised is realized. No questions are left unanswered. My trips have been more than I've expected. I will always be thankful for being introduced to Passports in 2001!
Michael Ford is the BEST!!! He is personable and truly cares for all aspects of my trips! He always keeps me abreast of all matters needing my attention. I truly appreciate Michael's professional and personal care!!!
Would not have traveled with you folks for 20+ years if you were not so professional, kind, caring, honest and just downright nice! I brag about Passports to any group leader who will listen while overseas. You guys do great work!
Hotel Lancelot Rome: BEST HOTEL!!! I have ever stayed in while with students in Rome!!! Rooms clean, facility safe, staff went out of their way for us. This is an "OMG" hotel!!! The staff were so awesome and so kind. They went out of their way to provide a nice breakfast on departure day. I have never met a nicer, more attentive staff in Rome... where did you find these people? Clone them!
Frances was never grumpy, never lost patience (and she had a million reasons to!). I was constantly amazed by her great attitude, ability to make us laugh, remember what everyone needed, and ease at including everyone. She was, in a word: amazing!
With Passports, when I need something, I know help is just a call or email away. Thanks for making the process easy.
There are a lot of details in planning and trip, and everything (and I do mean everything) went very well. All transportation connections were met. All lodging accommodations were ready for us. Every meal, excursion and event were ready when we got there. This doesn't just happen. It takes a dedicated team of professionals working together to plan, organize and execute each item with precision and purpose. On behalf of our entire group... THANK YOU!
Matteo was an outstanding courier, maybe the best we've ever had on a Passports trip. We all found him to be professional, polite, personable, quick thinking, responsive to our needs and requests, knowledgeable, resourceful, and possessing a great sense of humor.
Without question, there were two key factors that made this trip work so well. The first was the excellent planning by Passports operations staff. Creating an itinerary that encompasses so many details is an extraordinary task, and you did it very well. The second equally important factor was our outstanding tour directors. A plan can be no better than the people who executie it. Matteo and Samuele are highly-skilled communicators and planners, able to improvise as needed to accommodate any situation or circumstance.
Michael Ford outdid himself! He is always looking out for us and going the extra mile. He is much appreciated. I can't thank him enough for all he has done for us. Dale was great as well, in working to make sure we had a well-planned trip. That did not go unnoticed -- which is why we are booked for 2019 and looking to book for 2020 already!
I couldn't ask for a better company with which to work. You all are super helpful and take a lot of stress off the shoulders of the group leaders. Thank you so much!
This is the second year Mike in London has come to visit us on tour, and that is such a nice touch!
Passports always makes the trip great. If there is ever anything wrong they make sure and fix the problem or find an alternative solution.
My experience home and abroad in dealing with Passports, and all of those associated with the company, was fabulous. I know I speak for our group when I say everything from the tours, to the hotels and food, was great. Everyone in our group had positive experiences and an excellent time in both London and Paris. I'm excited about the potential to organize another trip in the future!
My experience with Passports was phenomenal. I found everyone knowledgeable and so willing to help me with anything that came up. I would like to give special praise to Michael Ford. He went out of his way to develop a relationship with me as a tour leader. He was great to respond quickly to all my questions and provide for our group's needs. I can't say enough about his kindness to me in this year-long process. Furthermore, his knowledge gave me full confidence in Passports from start to finish. Michael truly made my experience as a group leader less stressful and enjoyable. I am excited to work with Passports and Michael again in the future.
Alison, our tour director, was perfect! She was so knowledgeable about the history, culture and travel arrangements of our group and our itinerary. I was extremely impressed by her kindness to our travelers and how accommodating she was to each person. Alison took time to get to know each member of our group, and tried to personalize our tour as much as possible in order to give each traveler the most valuable experience. I found Alison both professional and personable. She was punctual and represented Passports in an extremely positive manner. She was an excellent leader and I would be honored to have her lead any future groups that I am able to organize.
Our school had a long history (over 20 years) with another tour company. Unfortunately, their customer service had been lacking the last couple years, so we made a switch. The customer service and attention I received from Tara at Passports was amazing! I am so happy with how readily she responded and answered all of my questions.
Giannis (Yiannis) was a perfect Courier for our group! He related wonderfully with everyone from our youngest (12 years old) to our oldest (86 years old). He went out of his way to make sure our trip was rich with Greek culture, made all of our connections and accommodations seamlessly for us. He has a great sense of humor and related so well with the students. His passions for his work, his love of Greece and culture gave us all a love for the country and a desire to return. Yiannis also invited the group to write a poem to share about our experience in Greece. This ended up being a reflective and excellent activity for all. We became like family.
Passports is a quality organization, and I will always recommend you. Dale is a hoot, and we know her work ethic. Shawn, is kind and pays attention to details. Julian also needs a pat on the back. The Mercure remains a consistent, quality hotel and their front desk staff needs to know as much. They work hard to please groups. I did drop a bag of chocolate off for the manager, and thanked them profusely.
There is a reason I keep working with Passports, and that is the exceptionally high quality of personal service I get every time. Thank you to Michael for the organizing, and to Myriam for her outstanding work with our group.
Myriam: The best tour director I've ever had -- and I've had at least 7. Knowledgable, well-organized, personable, and truly went out of her way to see that everyone in our group received personal attention.
Frances is excellent at what she does: She communicates well, plans ahead, and makes sure all students make everlasting memories.
Paul Lynch was very helpful putting our trip together. His patience and expertise were greatly appreciated. Also, Julian (that invisible force in Europe) played a key role in making sure everything went smooth. Many thanks!
Eileen Farrell is a delightful person and an extraordinary tour director. In fact, many of the group (myself included) thought she was our best TD yet. We were immediately impressed with her personality, infectious smile and polite manners. A people person in the truest sense of the word. She is an excellent conversationalist and had knowledge on a wide range of subjects. The ages in our group of seven ranged from 21 to 66½ and our physical abilities and stamina ranged widely too. Accordingly, she was ever mindful of our individual needs and limitations and made every effort to accommodate us all. Eileen was punctual and always the first to arrive whenever we gathered as a group. She was well prepared and extremely knowledgeable about all facets of Ireland’s history, economy, customs and culture. She answered or got the answer to every question we asked and engaged with every group member (one on one) at various times on our trip. I thoroughly enjoyed her perspective on Ireland’s history and her explanations of Ireland’s relationship with England. Our excursion to Ashford Castle and Cong could not have been better. The weather was perfect and the scenery spectacular. The boat ride into the castle was quite memorable. The high tea was very special and something that we all thoroughly enjoyed. Everything looked immaculate: the room, the table, the serving dishes, the floor length food stands, the delicious tea sandwiches and the delicate, picture perfect pastries. The wait staff was properly attired for the occasion and their manners and service could not have been more cordial or helpful. In addition, the castle gardens were perfectly groomed, and the fountains, landscape and flowers were breathtaking. In the background, Eileen was routinely confirming our next restaurant reservation or coordinating our itinerary with our coach driver or giving us ideas about what we could do in our free time. She made it all look easy. Her commentary as we drove through Ireland was both interesting and entertaining. She is an avid gardener, and often identified the flowers and plants we were seeing. She always found a great place for us to have lunch. Maybe the best lunch we had was Smugglers Inn in Waterville, on our Ring of Kerry excursion. The food was outstanding and after we finished, she showed us the statue of Paine Stewart on the Waterville Golf Links. Eileen absolutely insisted that she pay for her own beverages and food, even though we offered to include her items with ours. Honesty was another of her outstanding traits. Eileen often told stories of her family and heritage to better illustrate Ireland's points of interest and landmarks. And in turn, we told stories about our families and life in America. When the trip ended, it was like leaving a family member behind. It was hard saying goodbye, but I hope that we'll meet again someday.
Everyone in our group thoroughly loved our Ireland vacation. The PASSPORTS team really made our trip look easy and effortless, and I know that is an illusion. There are hundreds (maybe thousands) of details that must all be coordinated and aligned perfectly to bring our itinerary to fruition. Perhaps, I am most impressed with your team of professionals whose cumulative effort created a memory for us that will last a lifetime. Many Thanks for a job well done.
Such good customer relations. Talking to a real person answering the phone... "oh, hi, Ingrid". Letting me have input on hotels and meal selections... very much appreciated.
Shawn was so accommodating and helpful with my requests, questions and concerns. He always had a prompt response for me. He knew that I had a group of (some older!) adults and made sure the trip was tailored to meet their needs.
Sara was an exceptional guide. Just the right mix of information, humor, personal stories. The people LOVED her, including me. She was so organized and thought things through
ahead of time. When you have a guide who knows what he/she is doing, it takes the pressure off of the group leader. I could relax knowing that we were in such capable hands. She went above and beyond the call of duty, even going back to a store in Lucerne (while were settling in for dinner) to get someone's Swiss army knives engraved, for example. My 76 year old who has been everywhere on many tours said she was the best guide he's ever had. There you have it.
Tara was the glue that made our visit to Puerto Rico run very smoothly. She went over and beyond, from purchasing extra snacks for the kids to braiding the girls' hair. Tara became one of us, which put us at ease and took the worry out of being in a foreign place. If she didn't know an answer, she has a knack for finding it out, and getting things done. It would have been a very different experience without her.
Communication was excellent. Everyone addressed all concerns throughout the planning phase. Our special needs travelers were really well taken care of. Everyone at Passports was so pleasant, professional and friendly. Thank you all for making our trip such a success! An awesome experience. We thank you all for your efforts to make our trip so wonderful.
passports is the Cadillac of tours! So personal and pays attention to detail!
I have been a group leader for almost thirty years and have had a very wonderful relationship with Passports. I have recommended the company to many people!
Passports has proven, time and again, to be head and shoulders above the other educational tour companies. Your attention to detail, from planning through execution, is impressive. The hotels, restaurants, and most importantly, guides are second to none. I was very pleased with this tour.
Kris Weinand is extremely available, responsible, enthusiastic, creative - really TOP KNOTCH - working with her on all issues - she has made me 100 percent loyal to Passports!
I don't think we could be happier. Kris Weinand was there from the start and walked me step by step through the sponsor/team lead process. She was the reason I got the academic approval as faculty from my college and the reason my team went. Georgina was truly inspirational! Not only did she solve the litany of problems thrown at us by traveling during a virus situation, she made the tour even better!!! Somehow, she got us access to an extra castle, knew the special details we all wanted to know, and anticipated everything we wanted before we even asked. I am so happy and these two are the reason why.
Overall Experience
'Waterways and Mountaintops' is a tour full of delightful surprises. It was eminently well prepared by Shawn and Dale, to the last detail. All my questions and wishes were answered. Especially the visit to the Louvre-Lens, this modern new museum in Northern France, housing an amazing collection of artifacts, across 2000 years and a Rubens' exhibit. Thank you for permitting us to stop there. Myriam was a wonderful courier whose humor, energy, keen eye and organization helped us on a daily basis. She was an absolutely indispensable person. Belgium France and Switzerland in 8 days. What an adventure! One thousand 'merci beaucoups' to Passports, Shawn, Dale and Myriam: your organization is tops! Great hotels, superb food including specialties. We will never forget the variety of Belgian medieval architecture and the canals of Bruges, the chateau de Versailles and its gardens, the Alps and paddle-boating on Lake Geneva. 'Vive l'aventure!' 'vive Passports!'
I'm very pleased with all aspects of the trip planning and support. When in Italy, I found we had royal treatment as far as the hotels, meals, local guides, the flight. The two schools with which we traveled were very friendly, all got along well students as well as adults. It took half an hour for the groups to say goodbye at the airport. They're keeping in touch via e-mails and can't wait for the next trip. We all agreed that Paola is the best guide par excellence. The students adored her and listened to her.
Overall, our travel experience was excellent. Everyone was very pleased with this itinerary. Thank you very much for all the planning and adjustments that were made to accomodate our group with the other groups.
Neither rain, sleet, nor snow could put a damper on our great experience and there was plenty of all three.
Kudos to Passports for scrambling to arrange our trip to Ecuador on the spur of the moment due to the State Department travelers' warning about traveling in the Machu Picchu area. Kris and Dale saved the day. The trip to Ecuador was fantastic. The guide/courier may be the best we had on 6 Passports trips we've taken so far. The food was also excellent at every stop.
We loved the Abba Queen Gate hotel, both for its location and the amenities. The trip was really flawless. Everything ran smoothly; we had a perfect balance of sightseeing and free time. The extra special perk was the honor of having Kate as our Tour Guide. She was absolute 'perfection.' We hope to travel with her again!
I'm extremely grateful and blessed with the experience that was afforded me. It was a trip of a lifetime. Overall, I was extremely pleased with Passports and its representatives. Also, it was nice to meet Kevin and Mike. They were both very cordial and engaging.
I am so happy with the kids coming back and their faces lighting up. I was impressed with Michael stopping in to check on things as well as Dale always being available for questions. I can always count on Kathy as well. I am so happy with Sara and Vivi, they worked very hard to keep up with me and the time difference. Couldn't be happier!
I had a thoroughly fabulous time. My students have told me repeatedly that it was 'the trip of a lifetime.' Parents have asked when I will be doing the trip again. I thank you for providing a service that was very well received by all participants.
I have traveled with Passports now five separate times, and I must say this was the best experience that I have had with you. Thank you!
It was a great experience, of course having our own bus made it even better. The hotel locations were great which allowed us to experience the city even at nighttime. Overall it was a higher level tour in comparison to other travel companies.
Passports picked great restaurants and hotels. Paola made it all run perfectly. Simply put, it was a great tour that exceeded my expectations.
Passports was recommended to me by teachers at Saint Paul's School in Mobile, Alabama. It was a fortunate day for me when I received that information. My best wishes for the continued success of your company.
This was my 10th year in a row for a Passports trip and I already have a trip scheduled for 2014. I continue to be pleased with the quality of service. It is so rewarding to see my students and adults so happy with the trip and complimentary of the planning. We look forward to another wonderful experience in 2014.
Michael did an excellent job of keeping in contact with me. Dale was available to answer questions. And it was very nice to hear from Shawn as well, as he was my former admissions coordinator. Passports provides a true family atmosphere and I appreciate that. While in Tours, I was approached by a teacher with students traveling with another agency (several initials, one of them a C). She asked how satisfied I was with Passports. I told her that I was extremely satisfied and gave her some examples of your excellent service. I expect you'll be gaining a new customer soon.
Passports has been my choice for a number of years and I have yet to be disappointed. Hotels, meals, travel, courier- all well done.
Overall travel experience was great. The trip was exceptionally organized as all Passports trips have been. Kathy was great to accommodate all special requests before departure to fill 'free' time or include special things. We experienced no unnecessary waiting or waste of time at any hotel, restaurant, tourist attraction, etc. which is exceptional with a group this large that attended so many places. I especially appreciated our group having our own bus and courier. That made this trip SO much more enjoyable. Anne-Claire was great as always.
Passports is awesome. I would not travel with any other company. I am so impressed with the staff and travel accommodations. It is so easy to plan the perfect trip!
We were very pleased with our tour. In particular, our tour guide, Vivi, went above and beyond to make our experience the best it could possibly be. No task was too much of a challenge. She was able to provide two birthday cakes in order for us to celebrate student birthdays! Plus, an additional side-trip to allow us to experience churros.
The overall experience was outstanding. My students had a great time and learned a great deal as well. This was my first time traveling to Europe with a large group of students and I would recommend Passports to anyone looking for student travel.
This was a wonderful trip and much of that was due to the courier. The itinerary was varied and the students were kept so busy and engaged in the many experiences that there was no trouble, no drama- just good fun and a lot of learning. The hotels were comfortable, air conditioned, and had wifi (big thing now) as well as good locations.
Took a chance with a company I really wasn't familiar with by reputation. Could not have been more impressed and pleased. Contact was great before and during trip. Flexibility was allowed. Highly specific support that allowed me to do more on my own and do it well was great. Just great all around. I will be a big promoter for your group to any who are looking to lead trips.
Everyone raved about this trip, and many of my participants have indicated they want to travel again in a few years. I wouldn't dream of traveling with anyone but Passports. You came through with flying colors to create a quite memorable experience for all.
Waterways and Mountaintops' was a wonderful tour, fast paced and loaded with great surprises. Discovering 3 European countries with a group of teenagers kept us on our toes! Myriam our courier was the consummate guide, ever vigilant, taking us through the diverse subtleties of each culture and history.
Thank you for a wonderful first experience! I will be traveling with you again!
A wonderful experience! Most days were effortlessly executed. Sacha handled everything. The travel arrangements were great. Parents and students all agreed that the trip was fantastic. Many are waiting for the details for our next trip. Thank you!!!
This travel experience was excellent. There was support at all levels from planning to the actual trip. I have used other travel companies and Passports is among the best. Hotels and restaurant selections were very good. I had students who did not want to come home at the end of the trip! Some are already expressing a desire to go back on my next trip in 2015 and we have only been back in the USA for 17 hours!! That says a lot!
I definitely enjoyed this trip. We had a wonderful group of people and an excellent courier. All the city guides were excellent, as well as the bus drivers. I hope to travel with Passports again.
Fabulous experience. Another year well done by Passports. You are the best. Bela Buys did a fabulous job of arranging the different elements and pulling them together. I liked also how when we had an early departure, the breakfast room was opened up for us.
By far the best of the five companies I've used.
We had another wonderful trip! :) Many of our travelers are repeat customers so that speaks for itself in how pleased we are with everything the Passports staff does before and during our travels. A sincere THANK YOU TO ALL!! :) We are busy planning for our 2015 trip!!
Throughout this trip everything was done according to plan and on schedule. We were always involved in doing something very enjoyable and exciting... no down time which was very much appreciated. The beach the last two days was lovely and perfect for relaxing after a busy tour agenda. The students went horseback riding or shopping in Jacó the day before our departure for home.
Everything ran smoothly and the staff was extremely helpful with our late traveler. I can't say enough about the staff - this is why we continue to travel with Passports.
Flawless transportation arrangements, great accommodations, beautiful experience.
In short, the trip was well organized and interesting.
Really enjoyed the trip...was action packed I enjoyed Rachel she was very helpful and kind.
All in all I thought it was a wonderful trip and think the kids really got a lot out of it.
I have thoroughly enjoyed my travel with Passports and have a high regard for the staff. The couriers have been excellent and personable. Thank you for 12 years of wonderful experiences in a part of the world I now love and being able to give others the same opportunity.
Our 2013 Europe trip was very exciting. Rachel encouraged everyone to mingle and some of the students became genuine friends. It was great to see them taking pictures together and making plans to stay in contact.
Overall, the trip was excellent. Great trip, great group, and great courier. Thanks to Passport staff!
I have been extremely happy with the services provided by Passports and will recommend your company to colleagues.
Vivi added a lot to our trip with her kindness, approachability and friendliness. We had customized our trip and everything was done to perfection. Daniel, our driver, was very kind and helpful, even when we asked for a little detour here and there.
Everywhere we went, Myriam knew somebody. She made us feel at home! We sang songs from the Sound of Music in French before returning to our comfortable, air-conditioned luxury coach. We are now frantically sharing pictures with each other so that we do not forget our wonderfully unique Passports trip.
I would absolutely recommend Passports!
As always, we enjoyed a great trip. I would recommend this same itinerary to anyone. Passports has always done well for us as a travel agency.
Thank you, once again, for a wonderful experience!
As always, class act and job well done. I recommend Passports to anyone I have contact with in educational travel.
I loved the experience of traveling with a group as I've always traveled independently before.
All went well thanks to having Myriam working on our behalf. Her relationships with the people we encountered helped to resolve any and all challenges. Everyone loved our hotels and everything we were able to enjoy from free time to organized activity- we had a memorable experience!
Rachel made the trip for us, as usual. It was a nice tour with some fun and different activities. The Plou et fils tour was a highlight. Our stay in Tours was also really nice. Loved St. Malo. Tony did a great job as our driver. Again, considering some of the very difficult people in our extended group, the whole trip went really smoothly!
We had a great time and I know the students' parents were very pleased. Thank you for everything.
We had a lovely trip. The hometown groups blended well and the weather was lovely. Passports offered us a quality experience which my participants will remember fondly for a long time to come!
I have always loved traveling with your company!
The trip was wonderful, so I would travel with your company again and will spread good news and encourage others to travel with your company. Air France was a great way to travel... thanks again for a successful trip.
The tour and everyone at Passports involved was great.
The tour was great in all aspects. As a young tour group leader, I learned a lot and had an awesome time doing it. I will definitely take students on tours in the future. Thank you for being a great travel company.
The itinerary was wonderful, and I was so pleased we were able to see everything that we did.
I definitely will spread the word about a great trip and great company.
Great weather, courier and itinerary.
It was really a good experience for both the students and the adults on the trip. There was a certain amount of freedom allowed for the children to go out on their own, and the scheduled excursions were lovely.
Great trip... it was a great experience!
Overall, our participants were satisfied with the tour. Most of our participants knew very little of Spain, and were so very surprised and happy! Spain is a gorgeous country - I would go back in a heartbeat!
I will continue to speak highly of Passports.
Overall, our trip was wonderful!! I will definitely ask for Paola again.
Roberta is awesome and amazing!!!! The experience was great!
We had a great experience working in the community on various activities. Passports was very responsive to the needs of the group, and organized an additional zip lining activity.
Our overseas travel experience was amazing in Greece. The students have learned so much about the culture and the history.
A nice job overall.
The trip was very successful and all of the students seemed very satisfied with the meals, the trips and the overall choice of places we went. Everyone loved the trip to the Conciergerie and Versailles.
The students and advisors had a fabulous experience in Costa Rica. Our tour guide, Pablo, and our chauffeur, Wilber, were truly phenomenal as well as extremely professional.
The homestay proved to be a very rewarding and beneficial experience for all. The school through which the homestay was arranged was extremely well-run and very accommodating. Sonia, director of the homestay program, could not have been more pleasant and did a very good job of placements.
All in all, the trip was great! Passports & Vivi did a great job making things run smoothly. I think it was especially helpful that Vivi and I could talk before the trip, so she knew exactly what I was expecting.
Thanks, Passports, you did an outstanding job again. My students have made a memory of a lifetime.
The trip went flawless this time, and each of the students were extremely satisfied with the trip.
Passports did an excellent job arranging the excursion. Our hotels were very good and centrally located. Our guide, Myriam, was great, as well.
I would recommend Passports to a friend or colleague.
We had a wonderful trip, and many of my travelers have already signed on for next year.
A wonderful trip - as always!!! I am getting a little old for the student SPEED. Think I may have to have my own group for adults only.
Awesome work for us. All were very impressed.
All went well. The shuttle drivers were always there on time to pick us up. Frances called at night to give me the necessary information. We were able to find all our restaurants thanks to Myriam's maps.
It was a great trip.
Everybody enjoyed the trip very much.
Everything was well organized, there were no major problems and the kids had a wonderful educational experience.
We were all very happy with our trip experience, we were on the move constantly and had excellent guides... I thought the trip was very well planned to fit everything in.
I cannot tell you what a wonderful experience Puerto Rico was! We had a ball! Your colleagues are so warm and kind—I miss them already!
The trip was so fabulous for so many reasons... the obvious ones, of course, being sun and warmth, but it was such a treat to experience what the students do when traveling on a student trip. I had forgotten how exceptionally exciting it is to see and to experience something new. This experience will stay with me for a very long time, and I can easily foresee returning to Puerto Rico.
I wanted to say thank you to you and all the staff at Passports for making our time in Ireland simply amazing. We enjoyed every second there. The hotel was wonderfully situated (as they are on the trips with my students) and so comfortable. The food at the Gresham and the Europa hotel in Belfast was delicious, the city tour and trip to Belfast with Irwin was delightful, the Musical Pub Crawl was so much fun and the last night at the distillery was the highlight of it all.
Thank you for bringing us to Ireland as a bonus for working with your wonderful company!
I had already decided to continue with Passports for as long as I can travel and this wonderful Ireland adventure made me even more committed to travel with the best educational travel company in the country. :)
You are all too sweet! Thank you for making January so sunny and bright by taking us to Puerto Rico! We had an amazing time!
The teachers' seminars are spectacular but they also show the personal attention and heartfelt warmth which characterize the day to day operations of Passports. We thank you most sincerely for all that you have done to promote travel and good will.
Just want to thank you guys again for the amazing time this weekend in Puerto Rico. I am so thankful that we had the opportunity to both go. It was great meeting you guys. We really feel that Passports is an excellent company.
I wanted to tell you how much my wife and I enjoyed the convention in Dublin. The hotel was an outstanding choice, and everything Passports provided was top-notch!
Thank you both for such a wonderful time in Ireland. Seeing the isle was a dream come true for me!
It was lovely to finally meet you both and put smiling faces to your voices. We loved the hospitality and camaraderie and generosity. The hotel was just fabulous.
Our students walked into the airport with smiles on their faces in anticipation of our trip to Bavaria. The smiles stayed on their faces throughout the the whole experience and continue today. Thanks for changing the lives of our amazing students. Sara left us with the following, 'Your mind is like a parachute . . . . it only works when it is open.' I could not agree more!!
Our trip this year went flawlessly as they all do thanks to all you do behind the scenes, such as arranging all aspects of transportation -- air and ground.
Our trip was the best and a success in every way. I have received personally more thank yous from everyone who was on the trip and even while on the trip I got more hugs from the kids and 'thank you so much for bringing us here!'. With all your expert arranging of details there were no glitches and everyone had a fabulous time! Merci Merci Merci beaucoup!!!
We were so blessed to have the opportunity to travel with this company! While we were there, we noticed 'EF' was an additional traveling group and they seemed extremely chaotic. It was great to have the personable tour guide, driver and atmospheres that allowed us to fully enjoy the experience.
Wonderful. All went together so well. It was great to just work on guiding our group through the two cities and to have support and help for the main activity and the dinner every day. The trip via the AVE to Barcelona was a great way to travel. Comfortable and fast. The hotels were great, the dinners nice and the guide who was with us was above average.
I have traveled with 6 different student tour companies and Passports is definitely the very best. I will not lead another student tour unless it is with Passports. They will always have my trust and support.
Passports is the best in the business and always will be because their staff and organizational skill is based on high standards.
I felt very supported while overseas with these students WITHOUT a courier, by choice. I had several Passport folks I could call at any time. Julian was amazing with regard to all of the details and follow through, continually sending me texts to make sure we were in accord.
I have lead my own groups in the past, making all arrangements myself and with the students. The night before departure, I was amazed at how calm I was and actually questioned as to why I was not stressed out. I came to the realization that I was confident that Passports had everything 'covered', myself, the students, reservations, transportation, tickets and details. I will definitely contact Passports first to price out my next boutique adventure with students.
The trip was a wonderful experience for the students!
I work at a school where they have used EF tours for years. I have to go a long with these at times - but I will NEVER use them! There is no comparison with Passports! Passports costs a little more, but Passports handles all tipping (except the courier and the long distance drivers) where EF has the groups do all the tipping. This saved us about $100 per person offsetting some of the additional cost. But the hotels and the meals make the additional money well worth it.
My group was absolutely thrilled with their trip, as was I. All the work Passports did to make this trip a success really came through.
Sophie was amazing as our courier. She gets to know every single person by name (39 people!) and explains well what we are doing, where we are going, how long it will take, etc. The work that all the behind-the-scenes people do is amazing. The way you put together the trip, the logistics, hotels and food is first-rate. I cannot thank you all enough for yet another incredible trip!
Passports is the absolute best company to travel with. I appreciate the personal care given to me and my group.
As usual, we had a wonderful experience and the students came back with not only wonderful memories, but with a deeper understanding of other cultures and a far greater knowledge of history, geography, and life in general.
Why would I ever travel with any other company????
Passports is the Cadillac of tour companies; thorough but personable- a real smooth ride!
I am your biggest fan!
I always know my students and I will be well taken care of.
This might be the best trip I've had yet, and I always have great trips. Kudos to all of you at Passports! I will continue to recommend you to everyone!
It was a VERY positive experience... I would highly recommend traveling with Passports.
I have traveled with some other organizations on previous occasions, but I will continue to travel with Passports in the future due to the great service and accommodations!
We just returned from a life-changing travel adventure in Europe. Thank you Passports for making it happen every step of the way.
As always, Passports does it better. The cities are the same regardless of the tour company. The difference is pre travel communication, quality of hotels and meals, professionalism of your couriers and tour guides. A job well done but never surprised at the quality of the trip for the kids.
I have worked with you on many tours. I wouldn't keep returning to you if you weren't the best!
Passports is definitely a step above the competition!
I was very impressed with Passports. Everything was very organized from the planning stage, to the convenient flights, to the hotels and restaurants, great care was taken to provide the best for us. I have been travelling for over 20 years. I wish I would have found your company sooner. You have great incentives for teachers. This is a 24/7 job when I travel, and I felt I was rewarded for my efforts. Thank you so much!!!
This was simply an amazing tour. I didn't think that Paris (2013) could be topped, but Passports and especially Matteo made that happen. I felt like I was a real part of the culture and not just another tourist.
Best trip I have ever taken. Everything was absolutely flawless. Flights and transfers were timed very well, everyone was helpful in making sure we had exactly what we needed at all times.
I can’t imagine this trip without Pablo! He was amazing at his job. He is a pleasant, out-going person who never meets a stranger. He called ahead to make sure we were well-received. He made all the arrangements and I didn’t have to worry about a thing. He was knowledgeable about everything, and went out of his way to find/point out details that enriched our experience. He took us to traditional places that made our experience more authentic, and it seemed he only chose places he knew so he could be sure of the quality. He joked with us and had fun, but he was also there for us when we had struggles without making us feel bad about it. My students absolutely adored Pablo and hope to see him again!
This trip delivered exactly what Passports said it would. We had a wonderful time in a beautiful setting. There was no part of it that was disappointing, and we felt like we got every bit of our money's worth. We were exposed to a variety of Costa Rica's climate and activities. There was a nice balance of community service and tourist activities. The homestay made the trip very authentic and allowed my students opportunity to use their Spanish. I will recommend Passports to others and use you again.
This is why I come back to passports over and over. I always feel like I am well taken care of, not only as a group leader, but as a person who cares about her group and my high expectations are always met. Thank you!! Honestly, I have many choices for travel companies but the consistent excellent service I receive from passports brings me back over and over. Quality and service. You just don't get that everywhere. But you do at passports.
The food and hotels were excellent.
All of the restaurants had excellent and plenty of food.
A really lovely tour! I would recommend Passports' tour of Scotland to anyone! The itinerary is packed and really gives one a feel for the country--both city and countryside. I thought it had just the right mix of things that appealed to male and female travelers, for both adults and students.
This is the first time I've had NO problems while abroad. What a relief! Everything was wonderful!! I can't thank you enough!
Passports is the ONLY company I will ever travel with! We have always had excellent hotels, meals, travel accommodations, tour guides, etc. The office staff is the most helpful, honest and informative. I consider everyone I have worked with as a friend.
Passports, as always, offers a high-quality, well-balanced, culturally insightful experience. I love traveling with you!
I am not a novice group organizer. I am also somewhat hard to please, especially when it comes to adult tours. As you know, adult expectations are very high. That being said....This trip was the BEST we have ever had!!
This was an action packed 10 days but we had a very rich and diverse experience. Everything was very smooth and all accommodations were lovely.
Tours were on time and very interesting with guides whose English was easy to understand. Students had a wonderful time.
This trip was amazing! It was the learning experience of a lifetime for some of my students.
Michael was very attentive to my needs as a first time group leader.
As long as I lead tours, I will count on Passports for travel services. You can't be beat.
Having direct flights was much appreciated.
A wonderful time! My guests can't wait to sign up for my next trip!
I would and I do recommend Passports to all who ask about travel.
I shall never stray from Passports.
I was thoroughly impressed from the time I contacted Passports until the time we arrived back home after our trip.
My group has traveled with me for nearly 10 years. Passports is the 3rd tour company I've used and I hope the last. Thanks again for a positive experience.
I think the food on this trip was the best of all our Passports' trips. It was a terrific trip.
I enjoy the personal attention through the whole process!
I appreciate Passports' attention to the little things. This was one of my best trips. Every hotel was great. Every restaurant was great.
This was the best trip. Students and adults had a fabulous time and I would highly recommend passports to other teachers for overseas travel. I am in a French teachers blog of 3000 teachers and have already posted about our amazing experience. It was organized, well designed, wonderful staff and truly, Frances deserves huge reward for her outstanding ability to lead our group. I couldn't be more please. Thank you for making my last group travel experience a perfect ending.
I can't wait to book the next trip. What an amazing experience for our students and myself. Thank you so very much!
We appreciated the ethnic food, great overall experience!
Awesome as always!
Passports met and in some instances surpassed my previous group travel experiences
I love working with Passports!
For my first trip overseas I'm very pleased to have had an amazing experience. The whole trip from beginning to end was easy going. I felt safe with the local guides. Each of them were very knowledgeable and very helpful in providing useful information and in answering all our questions. The hotels, the meals, and the tours were excellent. This was definitely a great learning experience and as a group leader I look forward to a second trip. Thank You Passports!
This is my 4th excursion with Passports, and I thoroughly enjoyed it.
Thank you Passports for making this one of our very best trips abroad. We had a great courier in Kate. She is delightful, so much personality. And she always took care of us. This trip was fun, no stress, no drama, but a lot of laughter and great memories
Everything worked out perfectly. Timing of transfers and flights was right on. Excellent staff to help us every step of the way.
Excellent Excellent Excellent!!
Our first trip overseas was a huge success. We are already looking forward to planning another one. Passports planned everything excellently. As new chaperones, Passports ensured everything was taken care of. We had no worries due to their extensive planning and prepping
Great time and well-planned tour.
I love working with Passports. The students had an AMAZING time. The parents love it. We all give you an A+!
I loved my experience with Passports. From the planning to actually traveling abroad, Passports has been very supportive.
Great service and food. Excellent experience.
All of my students said the trip was fantastic and that it was the best experience they have had in their high school career.
As always, the Passports staff did everything possible to make this an amazing trip for the students. Passports has continually been patient with and receptive to my questions, requests and concerns.
Kate is the best tour guide ever! She deserves so much recognition. Kate connected with our kids, helped everything happen, advocated for our group, laughed with us when things did not go exactly as planned. She is an amazing person! Shawn is great about answering ridiculous questions and helping plan a great trip!
Paul was always patient and helpful. On the rare occasion when he was not available, Shawn and Dale were always cheerful and ready to help. I appreciate the fact that Passports did not call me during the school day -- unlike other companies!
Whoever did the scheduling for the flights did an EXCELLENT job. No long layovers. :)
Babette was efficient and helpful. She went out of her way to make sure everyone had a good time. She treated our large group of 50 people to escargot -- something my students enjoyed and never would have tried on their own. After dinner in St. Malo she took everyone on a tour of the ramparts - a highlight of our trip. When we arrived in London, she took us on a walking tour to keep students awake after the long flight. She planned each day and night to keep students busy and occupied. That way they could not get into trouble - ha! She constantly reminded students to be safe, something as a teacher I very much appreciated in these times. She is the best guide I've ever had in 20+ times of taking students abroad.
Wish I had discovered your company earlier in my career. Everything was fantastic. Thank you!!
The organization of this trip was outstanding. Even though this was my first trip as a group leader, I didn't feel confused or lost at any point in the preparation phase. Paul was also quick to respond to my questions and to help me with just about anything.
I found the materials sent to me to be professionally made with high-quality information.
Passports is a great company that tries to give an educational travel experience to each traveler. Travel is all about adaptation and experiencing new things. I appreciate all the people who made this trip happen, and feel that I and my travelers gained valuable perspective and insight from this tour while having the time of our lives. Thank you!
EVERYTHING was perfect! This trip was by far the most incredible experience anyone could have ever asked for. I could never be more thankful for this amazing experience for my students!
The trip was excellent from start to finish! Thank you! The hotels were clean and nice, and the food was really good. We loved our us driver, John, and our tour guide, Frances. The trip was great! I would wholeheartedly recommend Passports to anyone wanting to take students on a trip abroad. Our experience was wonderful!!
Passports did an excellent job booking the flights. Direct flights in both directions, and wonderful timing schedule.
The Brittany Ferries... absolutely fantastic! What an amazing 6-hour ride! The food was out of this world.
Restaurant 58 Tour Eiffel -- what an amazing experience! They treated us so well! The food was out of this world. We tipped the water extra because of his attention to detail. I could have never anticipated such an amazing experience.
What an honor to have been in Mr. Malcolm Miller's presence at Chartres, let alone hear about the cathedral from him!
I continue to appreciate your staff and will continue to recommend Passports to my colleagues. Thank you!
This was my best trip yet! I believe that the sites were well chosen. I think we will stay in smaller towns/cities like Salzburg and Luzern in the future. The kids were able to be "set free" (in small groups) to explore on their own, which may have been their favorite part. I cannot recommend Frances enough - she was like a long-lost friend on this trip. We were in contact before the trip which made things run more smoothly. Many thanks!
You guys have done it again -- our travel experience was virtually flawless! I love how easy you make it to plan a trip like this. Even though leading a student group can be stressful, working with your company takes a lot of that away. Thank you all so much for yet another wonderful experience!
Novotel Paris Vaugirard Montparnasse is a beautiful hotel. Especially love the rooftop terrace view of the Eiffel Tower. Like staying in this part of Paris. Students love the crepe vendor just down the street -- the man that makes crepes there said he even remembered my son and I from our previous trip and stay at this lovely hotel.
Fantastic experience as always. I absolutely enjoy every aspect of planning with Kathy and the trip experience with Anne-Claire. Thank you so much for allowing me to "share" the incredible opportunity of travel with my students and their families. We look forward to traveling with you again soon.
Myriam is a class act. She consistently went above and beyond the call of duty to help us and our students. We had one student who got sick and needed to go to a doctor, Myriam not only scheduled the appointment, but accompanied the student to help translate and ensure she got the medicine needed at the pharmacy. Myriam adapted our itinerary daily according to our needs, and put students' needs above her own. On the hottest day of the trip, we were on the walking chocolate tour. Temperatures were near 105 degrees, and Myriam ran students' water bottles back and forth, filling them so they could stay cool. Everyone adored her -- she is the best!
Passports far excels the other tour companies with whom I've traveled. It is a company genuinely interested in promoting a safe, memorable, educational tour for all travelers.
This was the easiest pre-trip I have yet experienced in 14 years of student travel. It was easy to contact the company and the materials were organized and informative.
I am so excited I found a company I can trust. Passports makes travel easy and enjoyable. The service is commendable, and I will recommend it to my peers and friends.
I cannot thank you enough for helping me orchestrate this phenomenal trip! The ladies loved every single day. All went so smoothly and I was delighted by the upgrades of hotels and food that we had. You all knocked yourselves out, and it showed. It was the trip of a lifetime!
I have always been happy with the overall travel experience with Passports. That is why I keep coming back for another tour. I am treated as a friend and not just a customer.
I have worked with several travel companies during my long teaching career and afterwards. Passports is definitely the "Rolls Royce" of the travel industry. I recommend them without reservation.
Tom did an excellent job! I highly recommend him for any trip. He was able to relate to students, chaperones and locals so well. He added a personal touch. On one particular bus ride, Tom was controlling the music. He picked songs that brought everyone's spirits up, and were just right for the students and chaperones. He is truly gifted at reading people. Tom's knowledge of history, culture and contemporary Spanish life were impressive, and truly added to our experience. Tom was a great asset to our group.
Passports is like a family. So much more than just a tour company. They have helped me make my tours so much more personal no company can hold a candle to them.
Working with Passports is so easy. Everyone compliments me on my organization and the great trips I put together. They have no idea Passports takes care of absolutely everything. You make traveling with students so easy. I guess that's why I've done it for over 25 years. Thank you all so much.
Passports is definitely doing things right. I don't have to worry about anything, knowing that the office in the US and the European offices are constantly watching over us. Paola and Tom reported back on nearly everything. I truly appreciate this, as well as Julian coming to say hello. It's nice to be appreciated.
I feel like this email should be addressed to every single person at Passports - - because it had to take the entire village to put together the trip we just finished! As you know, we have enjoyed your trips for many years, but this one was absolutely over the top. The hotels, the food, Klaus, and Sacha were everything we could have imagined. I think this trip ranks as my very favorite. Thanks again for putting together a trip I will never forget!
Passports is, as always, the best!
Hilary was so pleasant to work with, and always answered my emails and calls promptly. She was supportive and sensitive to all the needs of the group. She went above and beyond to make sure we had all the information we needed. Thank you!! I am so impressed with the generosity of the Passports team in so many ways!
The trip exceeded my expectations! Students and chaperones were impressed with the quality.
This was one of the best trips I have ever taken. The classes (cooking, bread making, painting and sculpting) were so incredible! The people running the classes were engaging and interested in the kids; and the kids learned so much, and got to practice their French with native speakers! The trip was really amazing! We had an absolutely magical time.
I'll never use another company. Kris was great and quick with answering and responding to questions. our tour guide, Frances, was super AWESOME. The kids loved her and still ask about her! On t'aime tellement, Frances!
I love the organization and staff of this company! Everything that is advertised is realized. No questions are left unanswered. My trips have been more than I've expected. I will always be thankful for being introduced to Passports in 2001!
Would not have traveled with you folks for 20+ years if you were not so professional, kind, caring, honest and just downright nice! I brag about Passports to any group leader who will listen while overseas. You guys do great work!
There are a lot of details in planning and trip, and everything (and I do mean everything) went very well. All transportation connections were met. All lodging accommodations were ready for us. Every meal, excursion and event were ready when we got there. This doesn't just happen. It takes a dedicated team of professionals working together to plan, organize and execute each item with precision and purpose. On behalf of our entire group... THANK YOU!
Each time it gets better and better. You have always made it easy in terms of transportation, contact, needs, etc. We appreciated restaurants that did not just cater to American teen tastes, but actually served authentic dishes. Vegetarian dishes were also good. Not just potatoes and carrots!
A+ Wonderful itinerary, fantastic weather, knowledgeable guides, easy travel, supportive, caring and informative tour director! Thanks for a great trip!
I was amazed at the lack of hassles and problems! It was suberb!
Passports always makes the trip great. If there is ever anything wrong they make sure and fix the problem or find an alternative solution.
My experience home and abroad in dealing with Passports, and all of those associated with the company, was fabulous. I know I speak for our group when I say everything from the tours, to the hotels and food, was great. Everyone in our group had positive experiences and an excellent time in both London and Paris. I'm excited about the potential to organize another trip in the future!
We cannot thank you enough for the attention to detail and the way you accommodated all of our wishes for this trip. Every hotel, every restaurant, our tour guides, transportation......all exceptional! The food was always world-class and served graciously and with generous portions. This trip was so perfect for our multi-generational group. It offered excitement and challenge for our middle schoolers, and more relaxed options for our older members. We all came home with full and grateful hearts. THANK YOU,
PASSPORTS!
Once again, Passports didn't disappoint. Another excellent tour in the books!
I asked for the best for my group and I received exactly what I asked for in this overseas adventure. I was very pleased with my tour, hotels, meals, etc.
Passports exceeded my expectations on this trip! My group was very pleased. Everyone was thrilled with this tour.
We had another A+ trip! Passports is the best travel company out there! The staff strives to make your travel a once in a life time, forever memorable,
positive experience! The people who work for this company are committed to providing the best travel experience anyone could wish for!
We had another A+ trip! Passports is the best travel company out there! The staff strives to make your travel a once in a life time, forever memorable,
positive experience! The people who work for this company are committed to providing the best travel experience anyone could wish for!
Everyone in our group thoroughly loved our Ireland vacation. The PASSPORTS team really made our trip look easy and effortless, and I know that is an illusion. There are hundreds (maybe thousands) of details that must all be coordinated and aligned perfectly to bring our itinerary to fruition. Perhaps, I am most impressed with your team of professionals whose cumulative effort created a memory for us that will last a lifetime. Many Thanks for a job well done.
Communication was excellent. Everyone addressed all concerns throughout the planning phase. Our special needs travelers were really well taken care of. Everyone at Passports was so pleasant, professional and friendly. Thank you all for making our trip such a success! An awesome experience. We thank you all for your efforts to make our trip so wonderful.
passports is the Cadillac of tours! So personal and pays attention to detail!
I have been a group leader for almost thirty years and have had a very wonderful relationship with Passports. I have recommended the company to many people!
Passports has proven, time and again, to be head and shoulders above the other educational tour companies. Your attention to detail, from planning through execution, is impressive. The hotels, restaurants, and most importantly, guides are second to none. I was very pleased with this tour.